E-Commerce Content Specialist

Malouf Careers • Nibley, UT

2d

About The Position

This role sits at the intersection of marketing, ecommerce, and operations and plays a direct role in how customers experience our brands online.

As an E-Commerce Content Specialist, you’ll ensure our products look great, read clearly, and perform strongly across Amazon and key retail platforms. You’ll manage listing accuracy, execute content updates, spot optimization opportunities, and help bring campaigns to life on the digital shelf.

If you love details, enjoy improving systems, and want to see your work directly impact sales and customer experience, this role is for you.

Requirements

• 1+ years of experience in ecommerce, digital marketing, or content operations
• Strong attention to detail with excellent organizational skills
• Comfortable working inside platforms like Amazon Vendor/Seller Central, Walmart Supplier Center, Wayfair Partner Home, or similar (or eager to learn)
• Analytical mindset with interest in performance metrics and optimization
• Clear written and verbal communication skills
• Ability to manage multiple projects in a fast-paced, deadline-driven environment
• Curiosity, ownership, and a mindset of continuous improvement

Nice To Haves

• Experience with SEO or product content optimization
• Familiarity with retail content scorecards and listing compliance standards
• Basic understanding of ecommerce advertising and promotions

Responsibilities

• Upload, update, and maintain product listings and brand store content across Amazon and key ecommerce partners
• Ensure product data, images, copy, and variations are accurate, complete, and up to date
• Troubleshoot listing issues including suppressed SKUs, image errors, variation problems, and inventory flags
• Audit listings regularly to maintain content health and compliance
• Conduct keyword research and apply SEO best practices to improve discoverability
• Identify opportunities to improve conversion through enhanced imagery, copy, and product storytelling
• Support testing of content changes and track performance impact
• Monitor category and competitor activity to surface content and positioning opportunities
• Prepare listings and brand stores for promotions, launches, and seasonal campaigns
• Coordinate with marketing and creative teams to ensure assets are delivered and implemented on time
• Execute go-to-market content plans with speed and accuracy
• Maintain content trackers, checklists, and documentation for efficient execution
• Update internal guides and processes as platforms and requirements change
• Serve as first-line support for listing execution needs and communicate risks or opportunities to leadership
• Partner closely with marketing, creative, ecommerce, and sales teams to align priorities

Benefits

• Competitive benefits including medical, dental (with orthodontics), vision, life, and disability insurance
• Company-matched 401(k)
• Free daily gourmet lunch prepared by our in-house chef
• Paid maternity and paternity leave
• Onsite fitness center
• Generous product discounts
• A culture that values growth, creativity, and doing meaningful work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed