EHR Laboratory Systems Coordinator I

Scottish Rite for Children • Dallas, TX

9d • Onsite

About The Position

Our patients are our number one priority! We're committed to giving children back their childhood!

Requirements

• Bachelor Degree or commensurate healthcare experience required, applicable Master's Degree is desirable.
• Medical technologist or medical lab technician certification is preferred.
• Minimum of 2 years of related experience in a hospital and/or hospital-based clinic environment is desireable.
• Applicable Epic certification(s) must be current or obtained within 9 months of employment.
• 2 years of previous experience in the build, training, and/or support of the Epic Systems electronic health record suite is preferred.
• Supervisory or leadership experience preferred.
• Required - Epic Beaker (Clinical and Anatomic Pathology)

Nice To Haves

• Medical technologist or medical lab technician certification is preferred.
• Applicable Master's Degree is desirable.
• Minimum of 2 years of related experience in a hospital and/or hospital-based clinic environment is desireable.
• 2 years of previous experience in the build, training, and/or support of the Epic Systems electronic health record suite is preferred.
• Supervisory or leadership experience preferred.

Responsibilities

• Provide regular status reports to management as required
• Lead meetings as required and participate on committees as directed
• Participate in customer discussion offering suggestions and recommendations
• Maintain a positive image when dealing with deadlines and demanding, highly stressful situations
• Organize discovery sessions to identify the operational needs of the organization
• Mentor analysts dedicated to assigned application
• Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
• Work all levels of incidents and change orders independently
• Analyze any customer-reported problems to determine corrective action and provide timely feedback
• Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs
• Identify the most appropriate methods for build and report distribution
• Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
• Participates in Epic upgrades; coordinates testing and go-live activities.
• Build and maintain Reporting Workbench reports
• Answer questions by interpreting data at a deeper level and providing actionable recommendations
• Ensure department documentation is at current levels
• Preform application and integration testing for the assigned module
• Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects
• Understand and can analyze Epic workflows
• Assist with translation of workflow based report requests to specific data points required for report development
• Support integration with third party applications, when applicable
• Data Innovations middleware updates; coordinates testing and go-live activities
• Manage and maintain interfaces between laboratory analyzers and Epic Beaker using Data Innovations Instrument Manager
• Builds and maintains the Epic Master Training environment (MST) and training curriculum
• Provides end user support and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees