ELIGIBILITY SUPERVISOR - SES - 60046584
About The Position
This position is for an Economic Self-Sufficiency Specialist Supervisor – SES in Lee County. Teleworking is not an option for SES positions. Some travel may be required. Facility is a tobacco free environment. The bi-weekly salary range for this position is $1,577.46 - $2,869.69. The individual occupying this position is responsible determining initial and ongoing eligibility for social service programs, including reviewing, and analyzing error-prone and complex cases to evaluate the quality and quantity of services, conducting trainings, and monitoring staff as appropriate.
Requirements
- Two years or more of Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing, or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.
- OR an Associate degree or higher from an accredited college or university can substitute for the experience.
- OR 60 semester hours or 90 quarter hours can substitute for the experience.
- Plus minimum of two years of processing experience in the Economic Self-Sufficiency Program as an Eligibility Specialist I or Eligibility Specialist II.
- Must be willing to travel.
Responsibilities
- Supervise ESS Staff.
- Communicate with, motivate, train, and evaluate employees' performance; plan and direct their work.
- Review and analyze error-prone and complex cases to evaluate the quality and quantity of services.
- Conduct training and mentor staff.
- Plan, evaluate, lead and guide staff towards continuous quality improvement.
- Lead their team in such a manner that enhances customer service and the goals of the agency.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
