Engineering Co-op
About The Position
Our co-op employees are high-tech liaisons, using technical skill and problem solving acumen to assist both internal and external customers with pre-sale and post-sale technical support. As part of our technical sales team, you will gain extensive product knowledge through training and develop long-term professional relationships by working with a collaborative, skillful team of people; gaining exposure to the many facets of engineering through our wide and varied customer base. Our cooperative program’s developmental process includes a structured, graduated work plan and an assigned work coach, who will mentor you on various projects such as assisting the sales team on achieving specific goals and objectives or working with McNaughton-McKay engineers on various application projects. This process will expand sales and technical knowledge, while allowing hands-on experience and exposure to automation products, giving our co-ops the opportunity to ‘Put Theory into Practice’.
Requirements
- Ability to work with minimal supervision; organizing, prioritizing and completing tasks at own initiative
- Demonstrates problem solving skills
- Demonstrates professional verbal and written communication skills
- Shows initiative and teamwork skills
- Maintains positive attitude with customers, co-workers and management
- Knowledge of MS operating systems and MS Office
- Must be detail oriented and possess excellent follow-up skills
Responsibilities
- Assists customers, Inside Sales, and Account Managers with technical questions
- Acts as a technical phone support representative, providing customers with basic application assistance
- Proactively sells phone support contracts and software update contracts to assigned accounts
- Creates and updates step-by-step procedures guides for customers and internal use
- Maintains the company’s automation equipment that is on display in the demonstration room
- Uses demonstration hardware inventory to develop ‘proofs of concept’
- Assists engineering team with hands-on lab equipment setup for customer workshops and seminars
- Assists engineers with project work as needed
- Performs other related duties as assigned
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
