Enrollment Advisor (Santa Clarita, CA)

National University•Santa Clarita, CA

3d•$20 - $24•Onsite

About The Position

The Enrollment Advisor is responsible for recruitment communications directed toward prospective students. This position is also responsible for assisting prospective students in the decision-making process relative to the academic, schedule, time, motivation, and cost benefits of attending the university.

Requirements

Associate’s degree from a two-year college or technical school and six months relevant experience in enrollment advising in a collegial setting preferred; or, equivalent combination of education and experience.
Call center experience preferred
Education sales experience preferred
Ability to participate as an active team member of the team and organization and work toward a common goal.
Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes.
Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
Working knowledge, principles and practices of office management/systems within a higher education environment, preferred.
Demonstrates an understanding of underlying organizational issues.
Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook.
Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple projects, deadlines and frequently changing priorities.
Ability to drive towards achieving measurable and challenging goals to support organizational success.
Demonstrates the ability to focus on achieving results consistent with the organization’s objectives.
As a leader, develops goals based on the organization’s vision, mission, strategic goals and objectives.
Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community.
Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.

Responsibilities

Works lead flow via telephone or email based upon direct recruitment activities.
Builds rapport with prospective students and assists with the initial portion of the application process.
Tracks and journals communications accordingly.
Facilitates the “Inquiry to Candidate” admissions process.
Reviews and researches university degree programs and policies to ensure clear and updated information is being provided to prospective students.
Communicates effectively with prospective students so as to determine what is being sought regarding educational goals and whether the university can adequately meet those goals.
Works with one or more mentors to consistently improve skills.
Passes all assessments related to required training.
Maintains high level of customer service at all times.
Maintains a positive working attitude and provides help to other team members, as needed.
Reasonable and consistent attendance to fulfill requirements of the position
Other duties as assigned.