Enrollment and Engagement Specialist

Brighton Center Inc • Newport, KY

1d • $37,000 - $39,000

About The Position

Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Place To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation!

Purpose:

To conduct marketing for Workforce Development Programs, perform outreach to various groups and individuals to recruit customers and volunteers, receive in-kind donations, and guide customers through the admissions process and enrollment.

Requirements

• Demonstrate creativity, initiative, professionalism, cultural competence, and alignment with agency expectations.
• Strong communication skills for engaging customers, partners, volunteers, and community groups.
• Ability to manage records, maintain accurate documentation, and complete compliance-related tasks.
• Comfortable conducting public presentations, tours, and information sessions.
• Capable of producing marketing materials and managing social media content.
• Ability to work collaboratively with internal teams and build partnerships with external organizations.
• Willingness to maintain flexible hours, including some evenings and weekends for outreach activities.
• Maintain a trauma-informed, strength-based, and customer-focused approach in all interactions.
• Ability to drive, maintain a valid driver's license, and have reliable transportation for community outreach in the Greater Cincinnati Region.

Responsibilities

• Coordinate, support, and schedule volunteers; receive donations and complete required in-kind reporting.
• Assist prospective trainees through the admissions process, including info sessions, funding applications, eligibility, and intake steps.
• Track and update enrollment pipelines, enter data accurately, and prepare trainee files and ID badges.
• Conduct information sessions, facility tours, open houses, and represent Workforce Development to the community.
• Build strong relationships with internal staff and external referral sources (e.g., DCBS, Kentucky Career Center, housing authorities, high schools).
• Develop and implement outreach and marketing plans, including social media content, flyers, and mailers.
• Carry out strategic recruitment efforts through events, presentations, calls, mailings, and community engagement activities.
• Meet program outcome goals, including recruitment, financial-aid eligibility completion, and new start targets.

Benefits

• Competitive Medical/Dental/Vision Benefits
• Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
• Generous Vacation and Sick Leave
• 11.5 Paid Holidays
• Childcare Discount
• Agency Life and Long-Term Disability Insurance
• Professional Development
• Education Awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed