Enrollment & Family Outreach Coordinator

Destine Prep Charter School•Schenectady, NY

2d•$50,000 - $60,000

About The Position

At Destine Prep, we’re not just a school, we’re a community built on high expectations, strong relationships, and a belief that every scholar deserves access to an exceptional education. We run on an extended school day and year, we invest in music and the arts, and we show up for families in ways that go beyond the classroom. Around here, “operations” doesn’t mean sitting behind a desk all day. It means being in the work, solving problems, building systems, and making sure everything (and everyone) is set up to succeed. And yes… our Operations Team? Think Transformers. We shift, adapt, jump in where needed, and keep the whole organization moving forward. This is not a “sit and wait” role. This is a frontline, relationship-driven, get-it-done role. As the Enrollment & Family Outreach Coordinator, you are the first impression and ongoing connection for our families. You’ll lead how families find us, choose us, and stay with us. You’ll own the full enrollment journey while also being a key player on the Operations Team, stepping in wherever needed to keep the school running smoothly.

Requirements

Know how to connect with people from all backgrounds and build trust quickly
Are highly organized and can manage multiple moving pieces without dropping the ball
Communicate clearly, professionally, and with empathy
Are comfortable having real conversations, even when they’re tough
Have a strong customer service mindset and don’t mind rolling up your sleeves
Can think on your feet and adapt when plans change

Nice To Haves

Enrollment, admissions, or recruitment experience (schools, nonprofits, higher ed)
Family engagement, parent liaison, or community outreach work
Human services, case management, or advocacy experience
High-volume communication roles (events, calls, follow-ups, coordination)

Responsibilities

Leading recruitment efforts to meet enrollment goals
Hosting tours, attending events, and connecting with families out in the community
Following up with prospective families and guiding them through the process from interest → enrollment → onboarding
Managing applications, lotteries, waitlists, and registration
Keeping everything organized, compliant, and moving forward
Tracking data and trends and keeping leadership in the loop
Communicating regularly through ParentSquare, newsletters, and direct outreach
Supporting families with real-life needs (transportation, communication barriers, navigating systems)
Building trust so families feel informed, supported, and connected
Helping manage uniforms and distribution
Supporting transportation coordination and problem-solving
Jumping in to support the front office when needed
Pitching in on team priorities as they evolve