Enterprise Account Manager, HP Additive Manufacturing

HP•All Cities, MI

1d•$195,450 - $308,000

About The Position

This position is r esponsible for closing new HP AM MJF business along with creating and executing strategic account plans to expand the organization's presence within enterprise accounts. The role builds strong client relationships, collaborates with stakeholders to execute complex deals, and surpasses revenue targets by leveraging 3D Print industry knowledge for new opportunities. The role analyzes performance data, resolves customer issues, and delivers insights for solution improvement.

Requirements

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of work experience, preferably in customer relationship management, account management, or a related field.
Account Management
Business Development
Business Planning
Business To Business
Cross-Selling
Customer Relationship Management
Finance
Market Share
Marketing
Merchandising
Product Knowledge
Sales Management
Sales Process
Sales Prospecting
Sales Strategy
Sales Territory Management
Salesforce
Selling Techniques
Upselling
Value Propositions

Responsibilities

Formulates and implements strategic account business plans aimed at expanding the organization's footprint within the accounts, fostering favorable results through adept management and regular reviews.
Builds strong professional relationships with clients maintaining a high level of customer loyalty and developing a deep understanding of their unique needs.
Collaborates with internal and external stakeholders to execute account business plans and support complex deals.
Engages with partners to improve win rates and delivery; meets and/or exceeds revenue and margin quotas.
Leverages Additive Manufacturing/3D Print industry knowledge to identify and pursue new opportunities in existing engagements resulting in profitable revenue growth for the organization.
Takes ownership of complex customer issues, collaborates with internal teams, and ensures timely resolution, maintaining a high level of client satisfaction.
Analyzes account performance data, tracks key performance indicators, and provides data-driven insights to clients for continual improvement.
Leads contract renewal negotiations, manages pricing discussions and secures contract extensions while ensuring favorable terms for both parties.
Provides guidance and mentorship to junior account managers, assisting in their development and growth within the organization.