Entry-Level Client Success Associate
About The Position
Looking to break into sales or client success but don't know where to start? This is a true entry-level opportunity designed to give you hands-on experience, real client exposure, and direct mentorship from senior leadership, without the pressure of a commission-only sales role. You'll learn how to build relationships, support clients, and grow business skills that can launch your long-term career. Location: Remote, with occasional in-person collaboration (3 - 5 times per year). Candidates must reside in the greater Nashville area or within a 4-hour drive of Nashville, TN. Why You'll Love This Role: Hands-on experience in sales, account management, and client success Learn the full client lifecycle and grow your professional skillset fast Mentorship from senior leadership Remote work with occasional trips to our HQ in White House, TN Work with a company trusted by 1,000+ clients for over 25 years
Requirements
- Bachelor's degree required (Business, Marketing, Communications, or related field preferred)
- Comfortable speaking with professionals and making outbound calls
- Organized, coachable, and ready to learn
- Interested in insurance, claims, or client-facing roles
Responsibilities
- Reach out to insurance carriers and industry partners via phone, email, and LinkedIn
- Schedule appointments and support senior leadership
- Assist account managers with client communications, onboarding, and follow-ups
- Track client requests and help ensure our clients are happy
- Learn how First Notice of Loss (FNOL) workflows and reporting impact real business outcomes
Benefits
- $50,000 - $70,000 annually (final compensation based on education, experience, location, skills, and abilities)
- Medical, dental, vision, life & AD&D, accident insurance, critical illness, FSA, telemedicine
- 401(k) after 6 months & PTO after 90 days
- Employee Assistance Program & flexible work setup
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
