Client Service Associate - Entry Level

MSI Inc.•Carmel, IN

3d•$38,000 - $56,000

About The Position

We are an innovative event marketing agency dedicated to creating unforgettable experiences for our clients and their audiences. Known for our creativity, attention to detail, and client-focused approach, we deliver events that make a real impact. We’re looking for a Client Service Associate who is enthusiastic, personable, and ready to ensure every client interaction and event runs smoothly. This role is perfect for someone who enjoys helping people, problem-solving, and being at the center of exciting events.

Requirements

Strong communication skills, both verbal and written.
Friendly, empathetic, and client-focused.
Able to stay organized and handle multiple tasks in a fast-paced environment.
Quick thinker who adapts easily to changing priorities.
Motivated to grow in a career in client services and event marketing.

Responsibilities

Serve as a key point of contact for clients and event attendees, answering questions and providing support.
Build meaningful relationships by understanding client goals and ensuring satisfaction.
Provide on-site event assistance, including registration support, guiding attendees, and troubleshooting issues.
Work closely with internal teams—event coordination, marketing, and production—to guarantee flawless execution.
Communicate updates and important details to clients and attendees through multiple channels.
Collect feedback and share insights to help improve future events.
Maintain a professional and positive presence that reflects our company’s commitment to exceptional client experiences.