Environmental Services Operations Coordinator

Commonwealth of Massachusetts • Boston, MA

1d • Onsite

About The Position

The Lemuel Shattuck Hospital, operated by the Department of Public Health is seeking an EVS Operations Coordinator who would oversee daily operations of the Environmental Services Department. This includes key support functions such as laundry, pest control, hazardous waste management, and groundskeeping. This role ensures full compliance with Joint Commission, CMS, and DLS standards, and partners closely with Infection Prevention and Control to uphold state and organizational cleanliness requirements. The coordinator also manages 24/7 staffing needs and leads training and competency programs for all EVS team members. Become part of a team committed to creating a healthier, more sustainable environment for our patients and staff.
Please Note Scheduled Hours: 8:30AM-4:30PM, Monday-Friday

Requirements

• Knowledge of work‑simplification techniques and standard methods for preparing charts, graphs, tables, and written reports.
• Ability to analyze data, draw conclusions, make recommendations, and determine appropriate formats for presenting information.
• Skilled in gathering information through document review and interviews, and in maintaining accurate, well‑organized records.
• Strong written and verbal communication skills, including the ability to write clearly, follow instructions, and provide precise guidance to others.
• Demonstrated supervisory ability, including planning and assigning work, evaluating performance, identifying training needs, and motivating staff.
• Ability to build rapport, maintain effective working relationships, and interact tactfully with colleagues at all levels.
• Capacity to adapt to changing situations, respond to emergencies, and exercise sound judgment and discretion, especially with confidential information.
• Knowledge of supervisory principles, practices, and techniques, and the ability to coordinate team efforts to achieve departmental goals.
• Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Nice To Haves

• Understands the rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities.
• Possesses knowledge of the organizational structure and functions of the assigned agency.
• Recognizes the types and uses of agency forms.
• Applies state procedures for purchasing and requisitioning supplies and equipment.
• Navigates state budgetary procedures related to staffing and positions.

Responsibilities

• Supervises a 24/7 Environmental Services team delivering essential hospital services.
• Conducts and documents regular staff supervision, coaching, and performance evaluations.
• Manages and participates in personnel matters in collaboration with departmental leadership.
• Leads new‑hire orientation, ongoing training, and annual in‑service programs.
• Coordinates vacation schedules and reviews time‑off requests to ensure adequate coverage.
• Oversees EVS‑related contracted services, including pest management, hazardous waste removal, landscaping, and laundry.
• Performs routine inspections to ensure compliance with JC, CMS, DLS, and Infection Control standards.
• Initiates maintenance work requests based on facility observations and needs.
• Partners with Infection Control to establish and maintain regulatory cleanliness standards.
• Supports supervisors and shift leaders with daily scheduling, project coordination, and emergency response activities.
• Works with Human Resources to fill positions in accordance with the Collective Bargaining Agreement and hiring protocols.
• Provides departmental orientation on MSDS, approved cleaning agents, PPE, safety procedures, and attendance expectations.
• Maintains and updates EVS departmental policies and procedures.
• Reviews and responds to incident reports and quality management findings.
• Coordinates departmental quality improvement initiatives and participates in cross‑departmental programs.
• Contributes to the departmental budgeting process and promotes cost‑effective operations.
• Coordinates capital equipment purchasing for the EVS department.
• Participates in committees such as Infection Control, Product Review, and Physical Environment.

Benefits

• Comprehensive Benefits
• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
• Want the specifics? Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level