Epic Analyst

TEKsystemsMemphis, TN
1d$85 - $90Remote

About The Position

Our client is looking for a talented Epic Analyst/Builder who’s ready to dive into hands‑on build, streamline workflows, and partner closely with operational teams. If you love optimizing scheduling, tightening up registration workflows, improving referral routing, and making patient movement smoother—you’ll feel right at home here. This role offers long‑term growth, cross‑functional collaboration, and the chance to strengthen referral build capabilities (a major plus!). As the go‑to Epic Analyst, you’ll support and enhance workflows across Cadence (scheduling) and Grand Central. You’ll partner with clinical and operational teams to make daily processes smoother and more efficient.

Requirements

  • Epic Cadence Certified (required)
  • Skilled in scheduling build
  • Comfortable configuring templates, visit types, rules, and logic
  • Strong troubleshooting abilities for scheduling issues and provider templates
  • Epic Grand Central Certified (required)
  • Deep knowledge of patient movement workflows
  • Experience tuning ADT rules and department structures
  • Ability to diagnose and resolve registration or coverage‑related errors
  • 5+ Years of Epic Build Experience
  • Strong operational build/configuration experience
  • Experience with department updates, provider builds, rules, and coverage requirements
  • Knowledge of referral routing and scheduling logic
  • Revenue Cycle / Patient Access Knowledge
  • Understands how front‑end workflows affect billing
  • Able to spot downstream impacts and prevent issues before they hit the revenue cycle
  • Strong hands‑on experience with Epic Grand Central (ADT) and Epic Cadence
  • Solid understanding of patient access workflows and revenue cycle impact
  • Ability to build and troubleshoot: Provider/department structures
  • Templates and scheduling rules
  • Coverage workflows
  • Referral routing logic
  • Epic certification in Cadence and Grand Central (required or highly preferred)

Responsibilities

  • Building and optimizing templates, rules, routing, and coverage logic
  • Leading changes for departments, providers, schedules, and referrals
  • Collaborating with the Epic team on major configuration needs
  • Improving referral workflows (routing, authorization rules, scheduling logic)
  • Troubleshooting key areas: RTE issues
  • Registration errors
  • Scheduling failures
  • Coverage alerts
  • Supporting system testing, upgrades, go‑lives, and new clinic launches

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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