Ergonomics Conformance Expert, Worldwide Ergonomics and Safety Experience

Amazon•Bellevue, WA

About The Position

At Amazon, we strive to be Earth's best employer. The Workplace Health & Safety (WHS) Worldwide Ergonomics and Safety Experience (WESE) team is seeking a detailed-oriented, experienced Ergonomics Expert to join the Ergonomics Policy Implementation team vertical and coordinate regulatory ergonomic responses with the governance and external affairs team. This position requires an experienced, customer-obsessed ergonomics leader with deep project management expertise who can interface with policy managers to deliver results via cross-organizational programs. The individual must be comfortable working through ambiguity, forging cross-discipline relationships, making high-judgement decisions based on data, and influencing senior leaders and executives.

Requirements

5+ years of program or project management experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience working cross functionally with tech and non-tech teams
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Bachelor’s degree in Ergonomics or Occupational Health and Safety
Experience in interfacing with safety regulatory agencies

Nice To Haves

Experience managing, analyzing and communicating results to senior leadership
Experience implementing repeatable processes and driving automation or standardization
Experience managing conflict, escalations, negotiating compromise, influencing others and problem solving with engineering teams
Experience building and cultivating relationships with internal and external stakeholders
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Project Management Professional certification
Experience prioritizing complex deliverables, understanding and discussing technical concepts, managing trade-offs, and running meetings with technical and business leaders
Verbal and written communication skills
Successful record of accomplishment working with other teams within the company, using a high degree of influence and a relationship-based approach to achieve results

Responsibilities

Drive resolution of requests for information for inspections, complaints, and deep dives related to ergonomics at facilities worldwide
Identify and address customer and business pain points by actively deep diving into data and operational processes, and by working with cross-functional teams
Write effective Amazon documents and ensure high quality content for stakeholders
Work backwards – demonstrate planning capability to execute on deliverables
Provide effective ergonomic guidance to customers and stakeholders across regions
Collect, analyze, and present data to drive decision making, as required. Know when something is not right, and either course correct or escalate for help.
Anticipate bottlenecks and blockers, assess risks, mitigate issues, and troubleshoot, as needed