Erp Program Director

Kroger • Cincinnati, OH

3d

About The Position

Accountable for the end-to-end success of the RMS Program as it relates to the Supply Chain Strategy as well as working across functions to ensure operational readiness, value realization, across Merchandising, Supply Chain, Divisions, Finance, and Retail Ops. Translate merchandising business goals into scalable technology roadmaps, ensure end‑to-end integration (data, process, and UX) with upstream/downstream platforms, and drive value realization through stable operations, continuous optimization, and disciplined governance. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Minimum Bachelor’s degree in supply chain, operations, finance or related field
• 10+ years of experience in supply chain, buying, forecasting, or planning
• Experience in a senior planning leader or project management role
• Proven experience owning program ‑ level business decisions, including budget management, strategic road mapping, and prioritization
• Proven success leading enterprise change transformations; experience leading or partnering with system integrators and technology vendors on complex enterprise implementations
• Experience influencing senior executives and frontline leaders simultaneously
• A track record of driving behavioral change and adoption at scale
• Strong people leadership skills and the ability to inspire confidence during moments of friction or fatigue

Nice To Haves

• Master’s degree
• Experience supporting operational readiness, field adoption, or multi ‑ site rollout strategies across distributed

Responsibilities

• Serve as the senior business owner for SupplySync and partner with the Business Integration Executive, responsible for all key business decisions related to the program (i.e., budget/funding, overall roadmap, long term and short-term priorities, comfortable making enterprise‑level tradeoffs, and owning outcomes across Merchandising, Supply Chain, Finance, and Retail Operations)
• Drive alignment between leaders from key business groups including Merchandising, Retail Ops, Finance, etc. to ensure an agreed upon path of future ways of working
• Create and track program KPIs, target benefits, productivity improvements, and inventory health metrics enabled by SupplySync (including AIP)
• Lead large scale change and adoption, including shaping new ways of working, influencing behaviors in the field, and energizing teams around modern planning practices — not just implementing technology.
• Be the voice of the Program to executive-level steering committee; ensure risk mitigation, decision clarity, escalation management with a proven ability to align senior leaders who may have competing priorities and drive decisions in ambiguous, high‑stakes environments.
• Partner with KTD leadership to manage relationships with system integrator (Deloitte), and technology partners for quality and delivery while balancing technical fluency with people leadership, translating complex system capabilities into simple, credible narratives that build confidence and commitment across the business.
• Work with Regional Directors to ensure operational readiness for the Warehouse rollouts and escalate any risks to Supply Chain SVP/Executive SteerCo Accordingly.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director