Event Sales Manager - Hybrid

Five Iron Golf Boston LLC•Boston, MA

11d•$75,000 - $85,000•Hybrid

About The Position

Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. As we grow, we’re building a sales team of passionate, team-oriented individuals who are committed to delivering best-in-class service and unforgettable experiences. We’re currently seeking an Event Sales Manager to join our dynamic team. This role is responsible for selling, planning, and executing events of all sizes and collaborating with our Regional Sales Managers on ongoing event sales opportunities.

Requirements

Minimum 5 years sales experience in the hospitality, events, attractions, or entertainment industry
Proficiency in event software, specifically Tripleseat (or tech-savvy with the ability to quickly learn and utilize this software)
Expert interpersonal skills
Leadership skills
Highly Organized
Multi-tasker
Business development skills
Communication and marketing skills
Project management experience with a track record of successful events
Open and eager to learn new sales skills

Responsibilities

Contribute to overall venue sales revenue goals by proactively identifying new business opportunities and increasing brand visibility.
Build and execute quarterly sales plans to solicit and target new clients through in-person office visits, email outreach, warm calls and on-site client engagement.
Participate in industry and community events to stay up to date on trends.
Foster client relationships through ongoing communication to ensure repeat business and referrals.
Manage all assigned leads with the utmost sense of urgency and in accordance with the company’s lead response time standards.
Utilize established reports and dashboards to ensure personal sales Key Performance Indicators (KPI’s) are being met or exceeded.
Deliver an unparalleled guest experience on the phone, via email and with in-person communication from inquiry stage to post-event follow up.
Create, manage and confirm event bookings using Tripleseat sales system, including the documentation of all prospect and event client communication.
Partner with DOS (Director of Sales) to foster a fun, competitive, results centered and engaged sales culture/environment.
Work in collaboration with the operations team, culinary team and other departments within the venue to execute flawless events.
Maintain brand standards on event execution by working closely with Event Producers on service quality and maintaining client satisfaction.
Proactively strive to maintain high levels of quality, accuracy, and process consistency
Conduct weekly BEO meetings. Detail all BEOs and communicate any event changes or specific needs for a successful execution by Operations and Culinary.