Executive Administrative Assistant - Global Dining Technology

American Express•New York, NY

3d•$31 - $49

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design. As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide. An exciting opportunity has arisen for an Executive Assistant to provide support Vice Presidents within our Global Dining Technology team. This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team. The candidate must have the ability to work well in a fast-paced engineering organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express.

Requirements

Experience in an executive assistant capacity in a fast-paced environment for large global companies
Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly
Ability to collaborate and partner closely with various stakeholders, ie. Executive Assistants and Manager Assistants across multiple lines of businesses
Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)
Proficiency and experience in using macOS and Slack
Highest degree of integrity, professionalism, diplomacy, and discretion required
Capable of handling multiple tasks efficiently and meet tight deadlines
Must demonstrate good judgment and decision-making capabilities
Must be a resourceful, independent thinker, and have a sense of urgency
Must be a self-starter with excellent prioritization skills
Excellent verbal and written communication skills
Highly developed organizational and time management skills with careful attention to detail

Responsibilities

Proactively manage calendar appointments in multiple time zones.
Accommodating last-minute changes and urgent business needs as required.
Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.
Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.
Coordinate and perform monthly activities to include, but not limited to, updating organization charts, distribution lists, submitting expense reports in a timely manner, and compiling information i.e., mid & year end feedback.
Manage the team calendar and ensure it is both up to date and accessible
Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.
Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.
Assist in tracking team expenditure and monitor T&E and budget.
Assisting with recruitment for the team as needed, which includes scheduling of interviews and associated tasks.
Assist in preparing select PowerPoint presentations
Perform other related projects and duties as requested.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities