Executive Director, Global Market Research

Bristol Myers Squibb • Princeton, NJ

2d

About The Position

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Summary: The Executive Director, Global Market Research is responsible for setting the vision, strategy, and execution of Bristol Myers Squibb’s (BMS’s) global Market Research capability across all Therapeutic Areas and lifecycle stages. This role serves as a senior thought partner to Commercialization and Enterprise leadership providing strategic insight to inform pipeline prioritization, launch decisions, brand strategy, and in-market optimization. The Executive Director oversees a broad portfolio of Market Research capabilities, including performance tracking, demand and volume research, market mapping, brand positioning and messaging, market access research, early pipeline opportunity assessment, and patient- and consumer-focused research. This leader is accountable for ensuring research is methodologically sound, decision-oriented, compliant, and consistently applied across regions and brands. In addition, the role owns the evolution of Market Research ways of working, innovation agenda, and AI-enabled capabilities, including serving as Business Product Owner for Market Research AI solutions. With a global remit and a large, multi-disciplinary team, this Executive Director ensures Market Research operates mas a strategic, scalable, and trusted enterprise capability that drives confident decision-making across BMS.

Requirements

• Minimum 15 years of experience in commercial, marketing, or insights roles within the pharmaceutical, biotech, or healthcare industry.
• Bachelor’s degree required; MBA or advanced degree strongly preferred.
• Proven success influencing senior leaders and partnering with Business Unit heads to shape commercial strategy.
• Deep expertise in customer insights, omnichannel engagement, commercial analytics, and AI-driven solutions within U.S. healthcare.
• Strong leadership experience managing large, cross-functional or matrixed teams, including BU-specific resources.
• Demonstrated ability to lead complex strategic initiatives and drive organizational change.
• Exceptional critical thinking, problem-solving, and creative solution development skills.
• Demonstrable results in team development, including recognition, feedback, and organizational design.
• Highly adaptable mindset, balancing growth orientation with attention to detail and execution excellence.
• Ability to build strong relationships with internal and external stakeholders, including all field-based customer-facing roles.
• Expertise in predictive modeling, machine learning, and GenAI applications for medical decision-making.
• Strong knowledge of data storytelling and visualization techniques to communicate complex insights effectively.
• Experience with cloud-based data platforms and advanced analytics environments.
• Familiarity with natural language processing (NLP) and conversational analytics for insight generation.
• Ability to operationalize AI-driven personalization and segmentation logic within medical engagement strategies.
• Skilled in change management and capability enablement, including training and adoption programs.
• Understanding of global regulatory requirements for medical data usage and analytics compliance.
• Enterprise Market Research Leadership
• Deep expertise across qualitative and quantitative Market Research methodologies
• Ability to connect research outputs to enterprise and brand-level decisions
• Strategic Influence & Executive Presence
• Proven ability to engage and influence senior executive stakeholders
• Comfortable advising leaders on high-stakes, ambiguous decisions
• Portfolio & Operating Model Management
• Experience managing complex, multi-capability research portfolios at global scale
• Strong governance, prioritization, and standardization mindset
• Innovation & AI Fluency
• Strong understanding of AI and advanced analytics applications within Market Research
• Ability to translate emerging technology into practical, compliant solutions
• Commercial & Lifecycle Acumen
• Deep understanding of pharmaceutical commercialization, market access, and pipeline development
• Ability to tailor insights across lifecycle stages and stakeholder groups
• People & Culture Leadership
• Experience leading large, global teams and developing senior talent
• Creates inclusive, high-performing organizations with clear purpose and accountability
• Compliance & Risk Management
• Strong grounding in Market Research compliance, ethics, and regulatory requirements
• Balances innovation with appropriate controls
• Executive Communication & Storytelling
• Strong verbal and written communication skills, able to clearly articulate digital strategies and recommendations to senior stakeholders
• Effective storyteller who can connect data, journeys, and business outcomes into compelling narratives

Responsibilities

• Set Global Market Research Vision & Strategy
• Lead a Comprehensive Market Research Capability Portfolio
• Act as Senior Thought Partner to Executive Leadership
• Own Market Research Operating Model & Governance
• Lead Market Research Innovation & AI Enablement
• Ensure Compliance, Ethics & Scientific Integrity
• Build, Lead & Develop a High-Performing Market Research Organization
• Manage Strategic Partners & Investment Portfolio

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive