Executive Meeting Manager

Pyramid Global HospitalityTampa, FL
12d

About The Position

Welcome to Hotel Flor, nestled in the vibrant downtown area of Tampa, Florida, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 210 stylish guest rooms and 14,000 sq ft of versatile meeting space across xx rooms, Hotel Flor is more than just a place to stay—it's a dynamic environment that seamlessly blends comfort with career opportunities. In vibrant, diverse, and eclectic ambiance of Tampa, Florida embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Flor, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! What you will have an opportunity to do: Position Summary: The Executive Meetings Manager (EMM) is responsible for managing and securing small-to-mid-size group business for Hotel Flor. This client-facing role bridges both sales and service, managing the full event lifecycle from initial inquiry through post-event follow-up. The EMM cultivates new relationships, maintains existing ones, and ensures every event exceeds client expectations while meeting revenue goals.

Requirements

  • Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests.
  • Advanced knowledge of the sales and hospitality principles and practices.
  • Results-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals.
  • Appropriate and accurate grammar and punctuation in written communication.
  • Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information.
  • Ability to proactively prioritize needs and effectively manage time and resources.
  • Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients.
  • Two-four years of employment in the hospitality industry or related sales field.

Responsibilities

  • Manage all market segments to generate group business (typically under 30 rooms peak).
  • Identify, qualify, and convert new business through proactive prospecting, client visits, and networking.
  • Develop and present detailed sales proposals and contracts, ensuring alignment with availability and profitability standards.
  • Negotiate rates, terms, and conditions within established parameters or seek approvals for exceptions.
  • Serve as the primary point of contact for assigned groups from sale through event execution.
  • Coordinate all event details, including meeting room setup, food and beverage requirements, audiovisual needs, and billing.
  • Conduct pre-event meetings with clients and internal departments to ensure seamless communication and flawless service.
  • Personally host site visits, client lunches/dinners, and property tours to build trust and increase conversion rates.
  • Partners with internal departments including Catering, Banquets, Front Office, and Culinary to align on event needs and deliverables.
  • Maintain accurate records of client interactions, contracts, and sales activities in CRM systems (e.g., OPERA or Delphi).
  • Prepare regular activity reports, booking pace updates, and forecasts as required by the Director of Sales.
  • Participate in weekly sales meetings, departmental briefings, and strategy sessions.
  • Attend industry events, sales missions, and association meetings (e.g., MPI, HSMAI) to represent the hotel and build market presence.
  • Support hotel initiatives and cross-functional projects as assigned.

Benefits

  • As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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