Executive Welcome Ambassador

Canon Business Process Services • New York, NY

12h

About The Position

Overview Canon Business Process Services is looking for an energetic and experienced customer service/concierge professional with Executive Level / VIP communications proficiency, both written and verbal . This position requires that candidates have a positive attitude, decorum, interpersonal skills, a friendly demeanor, the ability to multitask, and a passion for service and hospitality. Applicants must be skilled with the Microsoft Office suite as well as able to quickly learn new platforms. Work hours may require early mornings and/or late evenings depending on business needs and events. Professionals in this position are highly visible and must be able to adapt to changing circumstances, and demonstrate critical thinking in a fast pace environment. Responsibilities Responsibilities : · Greet staff and guests entering the facility. · Efficiently register guests and direct them to the person with whom they are meeting. · Courteously address requests, solve problems, and ensure prompt follow up accordingly. · Represent the client business with a professional appearance and demeanor at all times. Preferred Qualities and Skills: · Professional, Composed, Polished and professional. Well-groomed appearance with a great demeanor for a financial corporate culture · Passion for excellence and great enthusiasm in providing exceptional service standards · Driven and motivated to perform at increasing levels of responsibility · Customer service oriented, friendly, and courteous · Fluent in English, both verbal and written exceptionally organized · Previous customer and/or hospitality experience with a proven track record of success · Problem solving skills and the ability to work effectively under pressure. · Attention to detail · Adept with the Microsoft Office suite and the ability to quickly learn new platforms QUALIFICATIONS: · To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Be at least 18 years of age Posses a high school diploma or equivalent Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner Qualifications To be eligible for this position, the applicant must meet the minimum qualifications. Deviations to this requirement must be approved by the EDUCATION Equivalent to two years junior college EXPERIENCE NECESSARY Approximately 3 years customer service related experience, preferably in a hotel setting KNOWLEDGE Ability to perform basic math. COMPUTER SKILLS Intermediate computer skills, including excel; ability to utilize web-based system to secure/edit reservations BASIC QUALIFICATIONS Effective written and oral communication skills. Strong customer service skills Delegation skills Knowledge of work flow procedures Negotiation skills

Requirements

• Be at least 18 years of age
• Posses a high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Equivalent to two years junior college
• Approximately 3 years customer service related experience, preferably in a hotel setting
• Ability to perform basic math.
• Intermediate computer skills, including excel; ability to utilize web-based system to secure/edit reservations
• Effective written and oral communication skills.
• Strong customer service skills
• Delegation skills
• Knowledge of work flow procedures
• Negotiation skills

Nice To Haves

• Professional, Composed, Polished and professional. Well-groomed appearance with a great demeanor for a financial corporate culture
• Passion for excellence and great enthusiasm in providing exceptional service standards
• Driven and motivated to perform at increasing levels of responsibility
• Customer service oriented, friendly, and courteous
• Fluent in English, both verbal and written exceptionally organized
• Previous customer and/or hospitality experience with a proven track record of success
• Problem solving skills and the ability to work effectively under pressure.
• Attention to detail
• Adept with the Microsoft Office suite and the ability to quickly learn new platforms

Responsibilities

• Greet staff and guests entering the facility.
• Efficiently register guests and direct them to the person with whom they are meeting.
• Courteously address requests, solve problems, and ensure prompt follow up accordingly.
• Represent the client business with a professional appearance and demeanor at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree