Express Service Advisor

Lithia & Driveway • Norfolk, VA

2d

About The Position

Priority Ford in Norfolk, Virginia—part of Lithia & Driveway (NYSE: LAD), one of the largest automotive retailers in the nation—is looking for a motivated and customer-focused Express Service Advisor to join our fast-paced service team. If you thrive in a high-energy environment, enjoy helping people, and want to build a career in the automotive industry, this is the perfect opportunity for you!

Requirements

• Strong people and communication skills
• Positive attitude and a team-first mindset
• Ability to multitask in a busy environment
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• Prior service or automotive experience is a plus, but not required

Responsibilities

• Greet customers and provide excellent service throughout their visit
• Assist with quick service / express maintenance appointments
• Communicate vehicle needs, service s, and timelines clearly and professionally
• Ensure a smooth and efficient service experience for every guest
• Work alongside our skilled technicians and service team

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED