Express Service Advisor

Lithia & Driveway • Norfolk, VA

3d • Onsite

About The Position

Priority Ford in Norfolk, Virginia—part of Lithia & Driveway (NYSE: LAD), one of the largest automotive retailers in the nation—is looking for a motivated and customer-focused Express Service Advisor to join our fast-paced service team. If you thrive in a high-energy environment, enjoy helping people, and want to build a career in the automotive industry, this is the perfect opportunity for you!

Requirements

• Strong people and communication skills
• Positive attitude and a team-first mindset
• Ability to multitask in a busy environment
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• Prior service or automotive experience is a plus, but not required

Responsibilities

• Greet customers and provide excellent service throughout their visit
• Assist with quick service/express maintenance appointments
• Communicate vehicle needs, services, and timelines clearly and professionally
• Ensure a smooth and efficient service experience for every guest
• Work alongside our skilled technicians and service team

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED