F&B Outlets Manager/Renaissance St. Louis Airport

StepStone Hospitality • St. Louis, MO

6d

About The Position

· Manage daily operations of the food and beverage outlets, including the restaurant, bar, room service, and club lounge. · Hire, train, and supervise front-of-house staff, including servers, bartenders, and baristas. · Ensure exceptional guest service standards are met or exceeded. · Monitor inventory levels and place orders for beverage and supplies as needed. · Manage budgets, control costs, and analyze financial reports to maximize profitability. · Enforce health, safety, and sanitation regulations. · Develop promotional strategies and events to increase sales and customer engagement. · Handle guest concerns or complaints with professionalism and care. · Maintain a clean, organized, and welcoming dining environment. · Increase the level of guest satisfaction by delivering an exceptional product through employee development.

Requirements

• 3+ years of experience supervising in food and beverage or hospitality leadership.
• Strong knowledge of restaurant operations, bar service, and customer service best practices.
• Leadership skills with the ability to motivate and manage a team.
• Must be available for weekends, holidays, and PM shifts.
• Excellent communication and problem-solving abilities.
• Familiarity with point-of-sale systems & scheduling software
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to follow and hold others accountable to all StepStone and hotel policies and procedures

Nice To Haves

• Certifications in food safety and responsible alcohol service (e.g., ServSafe, TIPS) preferred.

Responsibilities

• Manage daily operations of the food and beverage outlets, including the restaurant, bar, room service, and club lounge.
• Hire, train, and supervise front-of-house staff, including servers, bartenders, and baristas.
• Ensure exceptional guest service standards are met or exceeded.
• Monitor inventory levels and place orders for beverage and supplies as needed.
• Manage budgets, control costs, and analyze financial reports to maximize profitability.
• Enforce health, safety, and sanitation regulations.
• Develop promotional strategies and events to increase sales and customer engagement.
• Handle guest concerns or complaints with professionalism and care.
• Maintain a clean, organized, and welcoming dining environment.
• Increase the level of guest satisfaction by delivering an exceptional product through employee development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees