Sales Administrative Assistant/Renaissance St. Louis Airport Hotel

Renaissance St. Louis AirportSt. Louis, MO
4h

About The Position

· Perform general administrative functions including typing, answering telephones, and composing correspondence. · Process paper flow in and out of the Sales office. · Maintain a filing system of reports and pertinent hotel records. · Type and distribute various department reports as needed. · Answer and forward guest requests, complaints, or questions in a courteous and timely manner. · Receive, open, and sort all department mail. · Monitor all office supplies, equipment, etc. used by department and be responsible for placing orders, arranging repair, etc. -Ability to accurately use various office software. · Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to assist with the design and preparation of statistical reports and presentations as needed. · Must be detailed oriented and possess superior organizational skills. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. -Attend required meetings.

Requirements

  • Minimum lifting of 10 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, typing.
  • Minimum pulling of 10 pounds.
  • Must have a good knowledge of service standards, guest relations, and etiquette.
  • Must have good mathematical and computer skills.
  • Must have hearing and visual capabilities to detect, observe, and report on emergency situations.
  • High school education and relevant training and experience required. Additional education preferred.
  • At least one year of office environment experience required.
  • Ability to accurately use various office software.
  • Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Must be detailed oriented and possess superior organizational skills.
  • Ability to accurately report information.
  • Ability to scrupulously follow all StepStone and hotel policies and procedures.

Responsibilities

  • Perform general administrative functions including typing, answering telephones, and composing correspondence.
  • Process paper flow in and out of the Sales office.
  • Maintain a filing system of reports and pertinent hotel records.
  • Type and distribute various department reports as needed.
  • Answer and forward guest requests, complaints, or questions in a courteous and timely manner.
  • Receive, open, and sort all department mail.
  • Monitor all office supplies, equipment, etc. used by department and be responsible for placing orders, arranging repair, etc.
  • Assist with the design and preparation of statistical reports and presentations as needed.
  • Assist with various office tasks as needed.
  • Attend required meetings.
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