Facilities Compliance and Operations Coordinator

Trinity Health•Springfield, MA

1d•$25 - $40

About The Position

Come join the Plant Operations team at Mercy Medical Center, part of Trinity Health Of New England! We are a member of the nationwide Trinity Health family, bringing compassionate care to our communities. Position Purpose: Under the direction of the Director, plans and manages administrative and operational activities for the office. Relays confidential information, gathers and interprets information to develop complex reports. Provides oversight and guidance to projects of high importance. Represents the department in resolving problems, the exchange of information, and the interpretation of departmental policies and procedures. Maintains a wide degree of responsibility. Offers strong project management skills and the ability to work successfully with and across departments with competing priorities. What you will do: Prepares complex administrative reports, presentations, statements, rosters, etc. Assists the Director with Joint Commission and other regulatory compliance, documentation, and other related regulatory duties. Supports all aspects of Environment of Care and Joint Commission standard compliance, including the document preparation and maintenance for survey. Participates in meetings and activities to support life safety documentation as required. Provides leadership of the Facilities Work order management system. Responsibilities will include overall design and configuration of the system, scheduling and coordinating all active work assignments to trades professionals, developing standard reporting packages that quantify department and individual performance, as well as sending out and calculating customer satisfaction survey responses. Interacts frequently with a wide variety of personnel including executives, medical staff and/or outsiders in a professional and efficient manner to obtain or relay information, arrange meetings, gather data, etc. Answers inquiries concerning departmental activities, operations, policies and procedures. Develops, maintains, revises recordkeeping and filing systems, and classifies, sorts and files, various correspondence, records and other documents. Responsible for the development of the department's scorecard reporting responsibilities; notifies manager of errors. Works with Purchasing and Accounts Payable investigating invoices and purchase orders. Supports the ordering of parts or services, the approval of department invoices for repairs and service, and maintains reports to track payments to vendors. Supports the Director in any and all efforts Provides administrative support to projects of high importance to the Director.

Requirements

Bachelor's degree required, or will accept evidence of continuous matriculation, with Bachelor's degree completion within four (4) years.
Work requires a minimum of three (3) years' experience providing an increasingly responsible range of duties and authority.
Experience and judgment to plan and accomplish goals; strong computer skills including the use of Microsoft Office applications; knowledge of Time and Attendance and Ordering systems preferred, robust interpersonal, leadership, organizational, and decision-making skills, as well as strong team player.
Keen understanding of HIPAA rules and regulations.
Demonstrates expertise in a variety of healthcare concepts, practices, and procedures.
Professional, respectful and compassionate demeanor.

Nice To Haves

Experience in Lean or Six Sigma performance Improvement initiatives preferred.

Responsibilities

Prepares complex administrative reports, presentations, statements, rosters, etc.
Assists the Director with Joint Commission and other regulatory compliance, documentation, and other related regulatory duties.
Supports all aspects of Environment of Care and Joint Commission standard compliance, including the document preparation and maintenance for survey.
Participates in meetings and activities to support life safety documentation as required.
Provides leadership of the Facilities Work order management system.
Responsibilities will include overall design and configuration of the system, scheduling and coordinating all active work assignments to trades professionals, developing standard reporting packages that quantify department and individual performance, as well as sending out and calculating customer satisfaction survey responses.
Interacts frequently with a wide variety of personnel including executives, medical staff and/or outsiders in a professional and efficient manner to obtain or relay information, arrange meetings, gather data, etc.
Answers inquiries concerning departmental activities, operations, policies and procedures.
Develops, maintains, revises recordkeeping and filing systems, and classifies, sorts and files, various correspondence, records and other documents.
Responsible for the development of the department's scorecard reporting responsibilities; notifies manager of errors.
Works with Purchasing and Accounts Payable investigating invoices and purchase orders.
Supports the ordering of parts or services, the approval of department invoices for repairs and service, and maintains reports to track payments to vendors.
Supports the Director in any and all efforts
Provides administrative support to projects of high importance to the Director.