Facilities Maintenance Technician

Rockland Trust•Rockland, MA

About The Position

The Facilities Maintenance Technician supports the maintenance, safety, and operational functionality of the bank’s branch and administrative properties. This role performs routine inspections, preventative maintenance, and minor repairs across an assigned territory of approximately 35–40 branch and office locations. The technician regularly travels between locations using a company-provided vehicle and serves as a key point of contact for facilities service requests, vendor coordination, and property condition monitoring. This position requires strong organizational skills, the ability to work independently, and responsiveness to both routine and emergency facility needs.

Requirements

High school diploma or equivalent required.
Minimum of 2 years of facilities, property, or building maintenance experience.
Basic knowledge of building systems including plumbing, electrical, HVAC, and general construction.
Ability to diagnose and resolve common maintenance issues.
Frequent travel between bank locations within the assigned territory.
Operation of a company-provided vehicle.
Valid driver’s license and safe driving record required.
Strong troubleshooting and problem-solving skills
Ability to work independently and manage multiple service requests
Strong communication and customer service skills
Solid organizational and documentation skills
Ability to prioritize work in a fast-paced environment
Ability to lift up to 50 pounds
Ability to stand, walk, bend, climb ladders, and perform physical maintenance tasks
Ability to work indoors and outdoors in varying weather conditions

Responsibilities

Respond to and resolve facilities service requests for assigned branches and office locations.
Perform minor repairs and general maintenance including light carpentry, plumbing fixes, hardware replacement, and building upkeep.
Troubleshoot building-related issues and coordinate with approved vendors for complex repairs.
Maintain accurate records of service requests, repairs, and completed work.
Conduct routine inspections of assigned locations to identify maintenance, safety, or operational concerns.
Monitor building conditions including interior and exterior elements such as lighting, signage, parking areas, landscaping, and building systems.
Document inspection findings and report issues to Facilities Management.
Perform periodic inspections of vacant properties to ensure security and proper maintenance.
Perform scheduled inspections and testing of emergency equipment including fire extinguishers, emergency lighting, and safety systems.
Assist with preventative maintenance programs to support building infrastructure and equipment.
Clean and maintain exterior ATM screens and surrounding areas on a monthly basis.
Monitor janitorial and maintenance supply levels across assigned locations.
Ensure adequate inventory of essential cleaning and maintenance supplies.
Coordinate replenishment of supplies as needed.
Coordinate and escort approved vendors during scheduled maintenance, inspections, and repairs.
Facilitate vendor access for services such as fire suppression inspections, HVAC maintenance, and other contracted work.
Verify completion of vendor work and report issues to the Facilities Manager.
Support branch staff with basic facilities-related guidance to ensure safe building operations.
Provide annual water shut-off valve training for branch personnel.
Identify and report safety hazards or compliance concerns.
Respond to after-hours facilities emergencies and assist with securing facilities when needed.