Facilities Manager

JLL•Chicago, IL

9d•$91,000 - $93,000•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Dynamic career opportunity for a passionate and creative retail focused Facilities Manager in a virtual based role supporting a distributed portfolio. The Facilities Manager will be a primary point of contact responsible for management of facilities, vendors, and small projects; expected to execute reactive and planned work and ensure on-time response / completion according to account specifications and site knowledge, and in-line with budget expectations for the scope of the work. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.

Requirements

Bachelor’s degree or equivalent work experience in Facilities, Construction or Project Management
Minimum of 5 years industry experience required either in the corporate environment, third party service provider or as a consultant
Strong organizational / management, interpersonal and supervisory skills
Flexible and adaptable to changing priorities
Strong knowledge of real estate, construction, elevators, and project management
Excellent verbal and written communication skills
Proficient in MS Office, Excel and Share Point
Computer proficiency in Computerized Maintenance management System (CMMS): Corrigo, 360 Facility, Maximo, etc.

Nice To Haves

Retail or multi-site facilities and construction experience, highly desired.

Responsibilities

Engage with individual client / site employees to gain situational knowledge to successfully address, manage and deliver resolution for reactive facilities repairs
Successfully manage a high volume of work orders and vendors across a large distributed portfolio of locations
Demonstrate excellent communication and organizational skills working across a multitude of facilities, business lines, managers, and responsibilities
Meet or exceed Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
Through collaboration and teamwork, drive the development and implementation of IFM best practices and innovations
Support compliance with JLL’s audit and compliance standards in facility management, financial management and operational policies and procedures
Supervise vendors, contractor performance, project schedules and budget during normal and off hours including weekends when necessary
Utilize working technical knowledge of retail construction and light project management to gain cost and quality effective bids / quotes from vendors on behalf of the client
Manage the work order process and systems and associated data platform, as it specifically relates to performance management / reporting and maximizing Corrigo work order capability
Serve as a point of contact to the account team for CMMS (Corrigo) systems related questions, support issues, and requirements
Responsible for production of recurring and ad-hoc account reporting. Reports may include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training
Receive invoices, review for correctness according to work order data, and approve / deny vendor payment
Manage certificate of insurance documentation