Facilities Manager

JLL•Washington, DC

8d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Facilities Manager serves as the single point of contact responsible for facilities management, assisting the Sr. Facilities Manager and/or Account Leader with the delivery of quality facility management services. This role coordinates and manages tenant requirements and service delivery to ensure satisfaction while supporting the implementation of short and long-term goals and projects for the client through innovative programs and processes that reduce operating costs and increase productivity. Your day-to-day tasks will include: Support the Sr. Facilities Manager and/or Account Lead in implementing short and long-term goals and projects for the client Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity Manage work assignments for building technicians, vendors, and contractors while ensuring compliance with client and JLL policies Lead facilities staff to deliver expected service levels to the client within the prescribed budget Oversee development and management of capital and expense budgets by interfacing closely with client representatives Complete monthly/quarterly/annual reporting requirements accurately and on time following client's record keeping policies Recommend capital improvements and prepare operating budget reports, monthly forecasts, and variance reports

Requirements

Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis
5+ years industry experience required either in a corporate environment, third party service provider, or as consultant
Strong leadership and management skills with ability to manage both technical and administrative staff
Strong interpersonal skills and communication/presentation abilities
Proficient in MS programs such as Excel, PowerPoint, Outlook, Computer proficiency in CMMS systems
Demonstrated experience in budget development and management

Nice To Haves

MBA preferred
Experience with capital improvement planning and implementation
Knowledge of facilities management best practices and innovation programs
Experience with contractor management and service delivery oversight
Familiarity with KPI development and performance measurement systems
Understanding of facilities compliance and safety requirements
Experience with client relationship management and satisfaction initiatives

Responsibilities

Support the Sr. Facilities Manager and/or Account Lead in implementing short and long-term goals and projects for the client
Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity
Manage work assignments for building technicians, vendors, and contractors while ensuring compliance with client and JLL policies
Lead facilities staff to deliver expected service levels to the client within the prescribed budget
Oversee development and management of capital and expense budgets by interfacing closely with client representatives
Complete monthly/quarterly/annual reporting requirements accurately and on time following client's record keeping policies
Recommend capital improvements and prepare operating budget reports, monthly forecasts, and variance reports