About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager, Facilities – Workplace Services plays a key role in supporting corporate projects and business initiatives by ensuring the effective operation, stewardship, and continuous improvement of Aetna’s corporate facilities. You will partner closely with internal stakeholders to provide guidance, insight, and decision support related to facilities operations, capital planning, and infrastructure needs, ensuring alignment with organizational goals and priorities. You will be responsible for oversight of administrative facilities supporting the Aetna Corporate Property, providing engineering review and technical support for new facilities, renovations, and critical infrastructure projects. You will manage multi‑million‑dollar operating and capital budgets across owned and leased facilities and ensures facilities services are delivered safely, efficiently, and in compliance with applicable regulations. You will also lead and develop a small team of facilities professionals, promoting effective communication, collaboration, and strong working relationships with cross‑functional partners. You will oversee facility services and communications in alignment with established processes, procedures, and KPIs to support high levels of customer satisfaction and operational performance.

Requirements

  • 7+ years of related facilities management experience in a multiple disciplined field with 3+ years of direct people leadership experience
  • Previous experience with MS Office Suite (Excel, PowerPoint, Word)
  • Proven experience delivering strong business results within stringent timeframes
  • Proven experience solving complex problems in fast-paced environment
  • Bachelor's Degree or equivalent years of relevant work experience

Responsibilities

  • Oversees day‑to‑day operations of assigned corporate and administrative facilities, ensuring safe, reliable, and compliant building operations.
  • Develops, manages, and executes operating and capital budgets aligned with divisional goals; provides regular financial reporting, tracks variances, and supports recovery plans within established targets.
  • Supports development and approval of annual capital plans, including infrastructure upgrades and building modifications to maintain long‑term facility functionality.
  • Provides engineering review and technical support for new facilities, renovations, and existing critical projects.
  • Conducts facility assessments—including mechanical systems, building envelope, interiors, and energy performance—and develops recommendations for improvements.
  • Drives cost savings and efficiency improvements through effective vendor utilization, preferred supplier programs, and operational enhancements.
  • Partners with procurement to define scope of work, coordinate supplier walk‑throughs, and manage vendor and contractor performance at the property level.
  • Ensures compliance with portfolio standards and applicable local, state, and federal laws and regulations related to corporate facility operations.
  • Maintains accurate and timely facilities data across systems supporting operational processes, metrics, and reporting.
  • Leads and develops staff, fostering engagement, accountability, and effective collaboration with cross‑functional teams.
  • Develops and implements programs, processes, and initiatives that reduce short‑ and long‑term operating costs while improving productivity, asset performance, and longevity.

Benefits

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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