Facility Manager

Cushman & Wakefield • New York, NY

2d

About The Position

As a Facility Manager, you will ensure the day-to-day operations of assigned facilities run seamlessly and safely. This includes overseeing life-safety systems, engineering, site services, and general maintenance — all executed in alignment with C&W Services policies, client expectations, and operational standards. You’ll serve as the operational point of contact between C&W Services, clients, vendors, and onsite teams, ensuring all services are delivered efficiently, compliantly, and with a relentless focus on quality. This role reports to the Senior Facility Manager.

Requirements

• Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required.
• 5–7 years of experience in facility maintenance, property management, or a related discipline.
• Proficiency in HVAC systems, Fire Life Safety (FLS), emergency systems, construction, and engineering principles.
• Experience using Computerized Maintenance Management Systems (CMMS).
• Strong understanding of vendor contracts, SLAs, and operational compliance.
• Excellent communication, analytical, and organizational skills.
• Valid driver’s license and reliable personal vehicle required.
• Travel between sites will be a requirement of the role.

Nice To Haves

• Certified Facility Manager (CFM) or similar credential through IFMA, BOMA, or equivalent.
• Experience with critical system environments and/or campus or industrial settings.
• Knowledge of financial systems (Yardi a plus).
• Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Demonstrated success implementing cost-reduction or process-improvement programs.
• Skilled in Building Management System (BMS) operation and optimization.

Responsibilities

• Contract Management: Oversee all vendor and service contracts, ensuring regular review, competitive bidding, and invoice accuracy in alignment with contract pricing.
• Operational Oversight: Supervise maintenance programs related to the interior and exterior conditions of the property. Ensure systems and structures are functioning optimally and safely.
• Client & Tenant Relations: Respond promptly to client and occupant needs. Oversee and evaluate ongoing service delivery to ensure satisfaction and adherence to SLAs.
• Documentation & Compliance: Maintain all required site documentation, including safety logs, compliance reports, manuals, and contract files. Ensure timely completion and accuracy of all site-specific records.
• Financial Accountability: Prepare, review, and approve budgets, financial reports, contracts, expenditures, and purchase orders. Monitor costs and identify opportunities for efficiency.
• Maintenance & Capital Planning: Coordinate HVAC and building systems maintenance, support capital planning, and contribute to five-year facility improvement strategies.
• Data & Reporting: Collect, analyze, and report data to evaluate facility performance and support operational decision-making.
• Team Development: Hire, train, and motivate facilities staff. Foster a collaborative, high-performance culture grounded in safety and accountability.
• Risk Management: Ensure all vendors and tenants comply with insurance requirements. Coordinate claims as needed.
• Leadership: Model C&W Services’ values through proactive communication, problem-solving, and operational excellence.

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager