FCS Family Support Worker
About The Position
At Children & Families of Iowa, our mission is simple but powerful: Restore Hope. Build Futures. Change Lives. As a Family Support Worker, you’ll play a vital role in helping children and families navigate difficult circumstances and work toward stability and healing. In this role, you’ll support families experiencing trauma or life challenges by providing guidance, transportation, and supervised family interactions. You’ll collaborate with parents, children, foster families, and other professionals who share a commitment to keeping families safe, supported, and connected. If you’re passionate about helping others and want a career where your work truly matters, we’d love to hear from you. WHAT YOU'LL DO As a Family Support Worker, you will: Provide transportation for families and children as needed Facilitate and supervise family interactions Provide crisis intervention and support services Coordinate and schedule meetings between families and FCS team members Complete accurate and timely case documentation Collaborate with a team dedicated to supporting and strengthening families Every day, your work will help families stay connected and move toward a healthier future. WHY YOU'LL LOE WORKING HERE We value our employees and offer a supportive environment with meaningful benefits: 80 hours of vacation time after just 90 days Up to 480 hours of accrued paid sick leave 8 paid holidays annually Comprehensive benefits package including medical, dental, and vision Company-provided life insurance with optional voluntary coverage Short-Term and Long-Term Disability coverage 401(k) with company match Employee Assistance Program (EAP) Employee Referral Program
Requirements
- High school diploma or equivalent
- At least one year of experience in human services working with children and/or dependent adults
- Ability to work independently, respond to emergencies, and meet deadlines
- Strong verbal and written communication skills
- Reliable internet access or ability to work from an office location
- Valid driver’s license
- Auto insurance with liability coverage and a safe driving record
Nice To Haves
- Associate degree with at least six months of relevant experience, or Bachelor’s degree in human services or a related field
- Candidates with diverse backgrounds and multilingual abilities are strongly encouraged to apply.
Responsibilities
- Provide transportation for families and children as needed
- Facilitate and supervise family interactions
- Provide crisis intervention and support services
- Coordinate and schedule meetings between families and FCS team members
- Complete accurate and timely case documentation
- Collaborate with a team dedicated to supporting and strengthening families
Benefits
- 80 hours of vacation time after just 90 days
- Up to 480 hours of accrued paid sick leave
- 8 paid holidays annually
- Comprehensive benefits package including medical, dental, and vision
- Company-provided life insurance with optional voluntary coverage
- Short-Term and Long-Term Disability coverage
- 401(k) with company match
- Employee Assistance Program (EAP)
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
