FCS Family Support Worker

Children & Families of Iowa•Des Moines, IA

About The Position

At Children & Families of Iowa, our mission is simple but powerful: Restore Hope. Build Futures. Change Lives. As a Family Support Worker, you’ll play a vital role in helping children and families navigate difficult circumstances and work toward stability and healing. In this role, you’ll support families experiencing trauma or life challenges by providing guidance, transportation, and supervised family interactions. You’ll collaborate with parents, children, foster families, and other professionals who share a commitment to keeping families safe, supported, and connected. If you’re passionate about helping others and want a career where your work truly matters, we’d love to hear from you.

Requirements

High school diploma or equivalent
At least one year of experience in human services working with children and/or dependent adults
Ability to work independently, respond to emergencies, and meet deadlines
Strong verbal and written communication skills
Reliable internet access or ability to work from an office location
Valid driver’s license
Auto insurance with liability coverage and a safe driving record
Candidates with diverse backgrounds and multilingual abilities are strongly encouraged to apply.

Nice To Haves

Associate degree with at least six months of relevant experience, or
Bachelor’s degree in human services or a related field

Responsibilities

Provide transportation for families and children as needed
Facilitate and supervise family interactions
Provide crisis intervention and support services
Coordinate and schedule meetings between families and FCS team members
Complete accurate and timely case documentation
Collaborate with a team dedicated to supporting and strengthening families
Every day, your work will help families stay connected and move toward a healthier future.