Field Application Scientist (FAS)

Curiox BiosystemsSan Francisco, CA
3dRemote

About The Position

Curiox is seeking a Field Application Scientist (FAS) to support our Pluto C-Free portfolio. This role is ideal for a scientist who enjoys combining technical expertise with customer engagement and wants to play a key role in helping customers successfully adopt innovative cell processing and sample preparation solutions. The FAS will partner closely with customers, Sales, Field Service, and internal cross-functional teams to provide training, technical support, and application guidance. We are especially interested in candidates with strong flow cytometry expertise, including hands-on experience with antibody cocktailing, staining workflows, and sample preparation. Experience supporting clinical or medical center environments handling patient samples is highly valued. This is a regional role focused primarily on customers in the Northwest U.S. and limited Central US Coverage, with moderate travel required.

Requirements

  • Master’s/ PHD degree in life sciences, biotechnology, immunology, or a related field
  • Strong hands-on laboratory experience in life sciences applications
  • Flow cytometry expertise strongly preferred
  • Experience with antibody cocktailing, staining workflows, and sample preparation
  • Experience in medical centers, hospital labs, or other clinical sample-handling environments is highly preferred
  • Strong communication and presentation skills, with the ability to explain technical concepts clearly
  • Customer-focused mindset with excellent interpersonal skills
  • Strong organizational skills and ability to manage multiple priorities independently
  • Willingness to travel approximately 25–30%

Nice To Haves

  • Prior customer-facing, field applications, technical support, or scientific training experience
  • Background in immunology, cell biology, or related application areas
  • Experience supporting workflows involving clinical or translational research samples

Responsibilities

  • Deliver onsite and remote training for customers using the Pluto C-Free platform
  • Provide technical support during installation, onboarding, and routine operation
  • Troubleshoot customer questions and help ensure a successful user experience
  • Advise customers on best practices for flow cytometry-related sample preparation and staining workflows
  • Conduct product demonstrations for prospective and existing customers
  • Partner with the Sales team to communicate the technical value of Pluto C-Free solutions
  • Support customer applications involving flow cytometry, antibody staining optimization, and clinical sample workflows
  • Gather customer feedback and communicate insights to internal teams
  • Work closely with Field Service Engineers to support seamless customer handoffs
  • Assist in developing SOPs, application notes, and technical documentation
  • Maintain accurate records of customer interactions, trainings, and demo outcomes
  • Collaborate with R&D, Product Management, and Customer Experience teams to share field insights and improve workflows

Benefits

  • At Curiox, you’ll join a collaborative team focused on improving sample preparation workflows and enabling better scientific outcomes for customers.
  • This is an opportunity to build strong field applications experience while contributing specialized expertise that strengthens our Customer Experience team and supports customers working in advanced research and clinical environments.
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