Field Applications Engineer

Ultra Intelligence & Communications

About The Position

The Field Application Engineer (FAE) reports to the Business Development (BD) Senior Specialist for the Department of Defense (DoD) and provides direct matrixed support to the Vice President of Global Sales. This role operates as a key technical partner to the U.S. and international BD teams and serves as the primary bridge to the Montreal-based Engineering organization. The FAE acts as the technical voice of the customer during the pre‑sales cycle, ensuring that requirements are understood, solutions are validated, and demonstrations are executed flawlessly. This position plays a critical role in shaping customer confidence and enabling successful sales outcomes.

Requirements

Bachelor's degree in engineering (Electrical, Electronics, Computer Engineering) or equivalent experience.
5–10 years of experience in technical sales engineering or pre‑sales roles within the defense sector.
Strong background in LOS/BLOS communications technologies.
Experience working with U.S. government procurement processes, acquisition frameworks, and DoD budget structures.
Ability to obtain a U.S. Secret or NATO Secret clearance (U.S. citizenship required for U.S. clearance).
Ability to travel up to 40% to U.S., Canadian, and international locations.

Nice To Haves

Strong Radio Frequency (RF) background with a deep understanding of tactical LOS/BLOS transport networks and Software-Defined Radio (SDR) technologies.
Strong IP networking skills.
Knowledge of U.S. Army Air Defense platforms, architectures, and CONOPS.
Tactical communications experience.
Excellent oral and written communication skills.
Experience briefing senior military leaders and managing high‑level relationships.
Experience supporting international tech

Responsibilities

Provide pre‑sales technical expertise for Ultra Communications Line of Sight (LOS) and (Beyond Line-of-Sight) BLOS tactical radio systems.
Support BD/Sales teams by interpreting customer requirements and aligning them with Ultra’s product capabilities.
Present and explain system designs, applications, and technical concepts to customers and internal stakeholders.
Assess customer needs and evaluate how Ultra’s solutions compare to competing technologies.
Participate in technical exchanges with government labs, PMOs, operational units, and industry partners to support solution positioning.
Plan, coordinate, and execute on‑site demonstrations, field trials, exercises, and customer engagements.
Manage the logistical and technical setup required for successful demos, including equipment preparation, configuration, and connectivity.
Troubleshoot issues encountered during pre‑sales events to ensure the product performs as intended, and customer confidence is maintained.
Support international and domestic technical demonstrations and customer events.
Support planning and execution of trade shows, conferences, and industry events.
Represent Ultra Communications as a technical subject-matter expert in pre‑sales engagements.
Develop customer-facing materials such as briefings, CONOPS, OV‑1s, and competitive analyses.
Clearly articulate unique customer requirements and help shape differentiated technical solutions.
Provide structured feedback to engineering, product management, and program management to influence product evolution.
Collaborate effectively with geographically dispersed teams across time zones.
Mentor junior FAEs or field service representatives on pre‑sales best practices and technical fundamentals.
Supports knowledge transfer to post-sales personnel when appropriate.