Field Collector I

CUC Corporate Brand • Dover, DE

2d

About The Position

This position is responsible for the disconnection of gas service and/or obtaining payments on delinquent customer accounts. This position is also responsible for removing meters from inactive services.

Requirements

• Must be friendly, courteous and concerned when approaching customers in the field.
• Must accurately read a gas meter or other measurement device used.
• Can demonstrate good math skills.
• Conscientious work ethic.
• Excellent customer contact skills.
• Ability to perform substantial amount of walking, standing, and lifting of meters.
• Must be able to adapt to various weather conditions since duties are performed primarily outside.
• Knowledgeable of Company safety rules, regulations, procedures and policies.
• Normal level of visual and hearing ability.
• Ability to work independently.
• Valid driver's license with responsible driving history.

Responsibilities

• Disconnect gas service on delinquent accounts which includes reading the meter index accurately and completing associated paperwork.
• Collect payments from delinquent accounts.
• Deliver personal contact notices during the winter moratorium.
• Follow all Chesapeake Utilities and Public Service Commission guidelines.
• Support metering department when necessary.
• Program electronic reading devices and install them on meters.
• Understand and comply with Company safety policies and procedures.
• Promote and stress the importance of understanding and handling internal and external customer needs, concerns, and expectations in a professional and courteous manner.
• Perform other duties as assigned.

Benefits

• Competitive base salary
• Fantastic opportunities for career growth
• Cooperative, supportive and empowered team atmosphere
• Annual bonus and salary increase opportunities
• Monthly recognition events
• Endless wellness initiatives and community events
• Robust and customizable benefit packages-choose what works best with your life.
• Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
• Paid time off, holidays and a separate bank of sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees