Field Service Engineer - DUV

ASMLPhoenix, AZ
6dOnsite

About The Position

As our Field Service Engineer, you will be an integral part of a team of engineers who assist our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites. You will ensure that our chipmaking systems work as they should – and be part of the technology innovation that’s moving the world forward. As a DUV Field Service Engineer at ASML, you will play a key role in supporting the world’s leading chipmakers. Your work ensures that advanced lithography systems operate at peak performance, enabling the production of faster, smaller, and more energy-efficient microchips. By joining ASML, you contribute to innovations that power everything from smartphones to medical devices, shaping technology for the future.

Requirements

  • Bachelors or Masters degree in Engineering required, or equivalent combination of education, skills and experience will be accepted.
  • Demonstrated experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software
  • Mechanical aptitude and knowledge of mechatronics, optics, vacuum components, semiconductor processes, and relevant software.
  • Familiarity with project coordination and technical troubleshooting.
  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • Work independently or as part of a team and follow through on assignments with minimal supervision.
  • Demonstrate open, clear, concise and professional communication.
  • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
  • Work according to a strict set of procedures within the provided timelines.
  • Position will require travel for training.
  • After training, travel will be minimal.
  • Position will require access to customer site locations.
  • Ability to work flexible shifts including nights, weekends and holidays.
  • Willingness to continue learning and growing in a professional environment is necessary.
  • Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.
  • Expect to spend more than 50% of the time inside the clean room working with electromechanical equipment.
  • Position works under the direction of a Manager, Supervisor, or Sr. Engineer.

Nice To Haves

  • 1+ years of ASML DUV lithography experience or semiconductor industry experience
  • Highly prefer candidates with EUV/EXE background
  • 3+ years of ASML DUV lithography experience or semiconductor industry experience.
  • Highly prefer candidates with DUV background.

Responsibilities

  • Ensure a safe working environment during all service activities.
  • Install and qualify equipment at customer locations, including assembly, alignment, and testing.
  • Diagnose technical issues and perform repairs to restore system functionality.
  • Escalate complex problems promptly to technical support teams when needed.
  • Collaborate with customers and internal teams to resolve issues effectively.
  • Perform routine maintenance and optimize system performance to prevent downtime.
  • Train customers on system operation and basic maintenance procedures.
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