Field Service Engineer II
About The Position
The Cryptologic Carry-on Program (CCOP), a full lifecycle systems provider, demonstrates Naval Information Warfare's (NIWC's) ability to respond rapidly to emerging threats. CCOP's family of systems are scalable to platform, re-configurable to mission, modular (plug and play), and dynamically re-programmable to support new threats. By using CCOP, the Navy has the ability to field innovative capabilities to respond to emerging threats within 10 days of notification. CCOP's wide range of capabilities include engineering support, software development, integration, testing, technical writing, cybersecurity (administration, policy and engineering), production, technical support, warehousing, drafting, repair and management. CCOP systems often become SSEE program of record incorporated components. As a Fleet Electronic Support (FES) Technician, this individual performs a variety of complex technical functions in support of the CCOP and FES activity such as design, test, checkout, modification, fabrication, and assembly of electronic systems. Responsibilities include, but are not limited to: Performing on-site installation, troubleshooting, and testing of CCOP products and equipment Providing technical support to customers on operational or maintenance aspects of system equipment Providing maintenance training to include junior level electronics technicians and support staff to perform general fabrication, assembly, configuration, test and evaluation, and documentation tasks Establishing procedures for the maintenance of FES laboratory facilities and equipment including cable diagrams, equipment schematics, and configurations to support various CCOP system arrangements Training personnel to operate, troubleshoot, and maintain equipment Providing written and/or oral status updates of current installations as well as support provided to fleet platforms to supervisor and In-Service Engineering Activity (ISEA) personnel Providing technical distance and on-site support to deployed U.S. Navy units Working as a NAVINTEL IA trusted agent #LI-AM1
Requirements
- Experience with shipboard system installation
- Working knowledge of system administration
- Working knowledge of cybersecurity
- Excellent communication and writing skills
- Must possess and maintain a TS/SCI clearance with CI Poly
- CompTIA Security+ certification
- Must obtain within 6 months of hire
- Six more more years of maintainer experience
Nice To Haves
- Three years of General working knowledge in reference to the hardware installation, system configuration, system administration and maintenance of Ships Signal Exploitation Equipment (SSEE) mission module as well as Cryptologic Carry-On Program (CCOP) systems
- Previously led installation teams
- Working with testing teams to ensure systems meet stakeholder requirements
- Experience with official travel as part of a flyaway team
- Fleet Electronic Support (FES) experience
- Installation of hardware such as servers, routers, switches and workstations
- COMSEC experience is a plus
- Experience with security management
- Experience working in working as part of a global support team
- Experience with Navy Enterprise Service Desk (DESD) Helix ticketing system
Responsibilities
- Performing on-site installation, troubleshooting, and testing of CCOP products and equipment
- Providing technical support to customers on operational or maintenance aspects of system equipment
- Providing maintenance training to include junior level electronics technicians and support staff to perform general fabrication, assembly, configuration, test and evaluation, and documentation tasks
- Establishing procedures for the maintenance of FES laboratory facilities and equipment including cable diagrams, equipment schematics, and configurations to support various CCOP system arrangements
- Training personnel to operate, troubleshoot, and maintain equipment
- Providing written and/or oral status updates of current installations as well as support provided to fleet platforms to supervisor and In-Service Engineering Activity (ISEA) personnel
- Providing technical distance and on-site support to deployed U.S. Navy units
- Working as a NAVINTEL IA trusted agent
Benefits
- SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
