Field Service Representative II, Cardiopulmonary (Alabama)

LivaNova•Tallahassee, FL

9d•$75,000 - $85,000•Onsite

About The Position

As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow—because at LivaNova, we don’t just treat conditions — we aspire to alter the course of lives. Creating LivaNova and ultimately building a new premier medical device company has been an exciting time for us! In response to our growth, we have an opportunity for a Field Service Technical Engineer to join our Cardiac Surgery (CS) Service Team. Independently, you will provide technical support to our existing customers for our CS Products. This is an opportunity to work hands-on with heart-lung machines and other cardiopulmonary equipment. You will put your excellent troubleshooting skills to work as you manage problems and issues as needed. This is not a job; this is a career where your office is within the Operating Room. If you want to accelerate your career, stop thinking about the Day One stuff and instead think Year One and beyond! Here is what Year One is all about:

Requirements

You need to possess 3 + years’ recent prior experience working in-field technical support or with electronics/mechanical background (in-house work) if you are excited for a change and a new challenge.
2 years of technical college or equivalent experience.
Travel expectations of 50% - 75%
Comprehensive and efficient written and verbal communication skills.
Superior analytical and organizational capabilities and a passion for meeting deadlines.
Capacity to work independently.
Self-motivated and disciplined
Eager to learn

Responsibilities

Provides corrective maintenance on equipment within assigned territory.
Responsible and accountable for all assigned company assets including tools, test equipment, inventory, computers, pagers, corporate cards, documentation, “intellectual property,"
Completes timely paperwork, documentation, and administrative tasks per organizational policy and procedures.
Performs preventative maintenance on equipment within scheduled time frames.
Communicates accurate technical findings to enable thorough analysis of problems, root causes, and resolutions.
Sells service business as appropriate and works closely with the sales team to continue a strong LivaNova presence.