Field Service Representative  II

AeroVironment • Huntsville, AL

1d • $30 - $43

About The Position

The Field Service Representative II operates and provides instruction on Unmanned Air Systems (UAS), Loitering Munition Systems (LMS), and Unmanned Ground Vehicles (UGV) in the field. In this role, one ensures all field operations follow established procedures and are conducted safely. The Field Service Representative works with engineering, technical support, and manufacturing to ensure that course material reflects current product features.

Requirements

• High School diploma or GED equivalent; Bachelor’s degree is preferred or equivalent combination of education, training, and experience
• 2 – 5 years of relevant experience
• Prior military experience or equivalent training experience in an aircraft / aerospace manufacturing firm
• Willingness to travel regularly and for extended periods within continental United States (CONUS)
• Willingness to travel regularly and for extended periods to outside continental United States (OCONUS)
• ITAR Requirement: This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
• Must be willing to work on government contracts and have the ability to obtain a security clearance.

Nice To Haves

• Prior military instructor/Special Operations experience highly desirable
• Prefer Special Forces, SEAL, Special Tactics, Ranger, Force Recon / MARSOC, Scout, Forward Observer, TACP, or Aviation backgrounds
• Prior hobby experience with Remote Controlled (RC) aircraft helpful but not required
• Solid understanding of military tactics, operations, GPS and Navigation utilizing map and compass
• Must have strong analytical skills with which to solve various degrees of complex problems
• Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint or sketches
• Must have working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel)
• Demonstrates basic computer skills and proficiency with office software and productivity tools
• Effectively lead, train and mentor small groups of students in meeting course objectives
• Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines
• Focuses on teamwork, collaboration and puts the success of the team above one's own interests
• Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
• Displays strong initiative and drive to accomplish goals and meet company objectives.
• Delivers message to Garcia daily (“A Message to Garcia,” Elbert Hubbard’s essay on initiative, first publication 1899)
• Takes ownership and responsibility for current and past work products
• Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company

Responsibilities

• Operates and instructs on Unmanned Air Systems (UAS), Loitering Munition Systems (LMS), and Unmanned Ground Vehicles (UGV) in the field
• Participates in the AeroVironment Master Trainer Training Program (MTTP) in accordance with the Master Trainer Training Manual (MTTM)
• Ensures all field operations follow established procedures and are conducted safely
• Conducts all necessary UAS, LMS and UGV equipment, and material inventories
• Immediately advises Master Commanders (MCs), customer representatives, and controlling authorities of any changes affecting planned training field operations
• Maintains proper operational status of UAS/LMS/UGVs and supporting operational systems
• Maintains situational awareness of the air or ground vehicle's location, in-flight status, and threats to the aircraft or vehicle from the air and ground
• Constantly monitors whether on-site and along intended flight paths
• Continually re-evaluates risk assessments & takes appropriate actions to mitigate any elevated risk levels
• Completes all documentation required for field operations, equipment operational status, data collection, and post-flight procedures
• Captures critical information for input into after-action reports and lessons learned databases
• Learns to use professional concepts; applies company policies and procedures to resolve routine issues
• Works on problems of limited scope; follows standard practices and procedures in analyzing situations
• Other duties as assigned

Benefits

• AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown.
• For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED