Field Service Representative

Inizio EngageMiami, FL
2d

About The Position

Inizio Engage is building a nationwide team of Field Service Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will be dedicated to providing services to Inizio’s client. We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile. This is your opportunity to join Inizio Engage and represent a top biotechnology company! Our Benefits: Competitive compensation Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions Employee discounts & exclusive promotions Recognition programs, contests, and company-wide awards Exceptional, collaborative culture Best Places to Work in BioPharma (2022, 2023, & 2025) Certified Great Place to Work (2022, 2023, 2024 & 2025)

Requirements

  • Bachelor’s Degree preferred
  • Minimum 2 years of relevant experience such as:
  • Pharmaceutical Sales Experience
  • Medical/Medical Device Sales Experience
  • Professional Sales or Promotional Activity
  • Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management
  • Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT)
  • Educator (e.g., Teacher, Principal)
  • Full Time Military experience
  • Must live within 25 miles of the border of the territory
  • Willingness to travel
  • Valid US driver’s license and a driving record in compliance with company standards

Responsibilities

  • Support ongoing brand initiatives including transition from retail to specialty pharmacy partners, broadening brand awareness by fulfilling basic office needs that reinforce product acquisition with healthcare settings.
  • HCP engagement will involve probing, answering questions where physician is currently sending scripts and why potential benefits of a new approach where to find supply
  • Maintain an expert understanding of the Product, access landscape, patient education, consumer education, and factors influencing the market environment.
  • Understand and use only approved promotional materials to support marketing message.
  • Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.
  • Implement the strategic call plan to exceed goals for assigned geographies.
  • Exhibit territory knowledge through customer analysis, including analyzing previous customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office.
  • Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts.
  • Ensure that provider understands the benefits of utilizing the specialty pharmacy networking at the local level to support patient access to care
  • Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue identification and call summary.
  • Customize the delivery of sales messages to align with known customer needs.
  • Share information on approved support resources.
  • Complete all call reporting responsibilities following current procedures (based on scope of SOW).
  • Balance needed study and certification time, during off-territory hours, required to learn medical, product and policy information, and to maintain supplies, equipment, and records.
  • Prepare for and participate in all required field meetings and training classes at local or remote locations.
  • Complete all required Compliance training within timelines set by client

Benefits

  • Competitive compensation
  • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
  • Employee discounts & exclusive promotions
  • Recognition programs, contests, and company-wide awards
  • Exceptional, collaborative culture
  • Best Places to Work in BioPharma (2022, 2023, & 2025)
  • Certified Great Place to Work (2022, 2023, 2024 & 2025)
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