Field Services Technician 2

Cubic Corporation • Chicago, IL

15d • $21 - $29

About The Position

The Field Services Technician 2 performs testing, repair, and maintenance of electronic equipment at field sites. This role involves operating and maintaining both digital and analog devices, troubleshooting to the board level, and supporting senior technicians. The position typically works under close supervision and guidance.

Requirements

• Minimum of 2 years of relevant experience in equipment maintenance and repair.
• Associate degree in Electronics or related technical field, or equivalent technical school training is preferred.
• Strong problem-solving skills and the ability to work independently in the field.
• Ability to follow verbal instructions to service and maintain equipment
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficient in interpreting technical documentation.
• Physically capable of lifting up to 50 lbs. and working in challenging environments (e.g., crowded public stations, extreme temperatures, noisy areas, extended standing, and stair climbing).
• Flexibility to work on-call, weekends, or holidays as needed.
• Ability to travel domestically and internationally as required.
• Cubic’s commitment is to provide a safe, healthy, and productive environment for both its employees and the public who utilize our transportation products and services. This is a safety sensitive position which requires that you submit to pre-employment drug and/or alcohol testing and random drug and/or alcohol testing during your employment with Cubic in accordance with the Department of Transportation (DOT) regulations.

Responsibilities

• Assist senior field technicians with equipment setup, installation, and servicing at field locations.
• Support campaigns and equipment installations.
• Recommend improvements to circuitry or installation specifications to simplify assembly and maintenance.
• Professionally interface with customer agencies and maintain strong client relationships.
• Diagnose and repair equipment malfunctions using hand tools, test equipment, schematics, and manuals to rework, repair and maintain equipment.
• Maintain accurate records of maintenance activities in compliance with contractual obligations.
• Collaborate with other technicians to resolve complex hardware issues.
• Perform general maintenance, technical and semi-technical tasks not limited to electronics.
• Interpret schematics, engineering drawings, wiring diagrams, and technical manuals.
• Perform other duties as assigned.

Benefits

• Cubic is dedicated to providing a comprehensive employee benefits program. All regular, full-time and part-time employees (working an average of 20 hours per week) are eligible for benefits that are effective on the first day of employment.
• Cubic offers medical, dental and vision insurance, company-paid disability (company continues full pay and benefits for up to six weeks), life insurance options, critical illness and accident coverages, Flexible Spending Accounts, a pre-paid legal plan, travel accident insurance, an award-winning well-being program which includes an employer-funded lifestyle spending account, up to six weeks of paid parental leave, and a 401k Retirement Plan with a company match.
• Employees can also take advantage of backup childcare, pet care, pet insurance, virtual tutoring, and a tuition reimbursement program.
• Many locations follow a 9/80 work schedule with time-off policies to help encourage employees to take time for rest and relaxation.
• Full-time salaried employees are eligible to participate in Cubic’s flexible time-off arrangement.
• Part-time and hourly employees accrue paid time-off (PTO)/Sick leave at a rate of 5.23 hours bi-weekly.
• Lastly, Cubic provides its employees 11 paid holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees