Field Services Technician
About The Position
Play a key role in supporting end users by ensuring their technology runs smoothly and reliably. We’re seeking a hands‑on Desktop Support Technician with strong hardware experience to provide day‑to-day technical support in a fast‑paced, professional environment. What You’ll Be Doing Provide day-to-day desktop and hardware support for end users Set up, configure, maintain, and troubleshoot desktops, laptops, and peripherals Resolve Windows-related issues and accurately document incidents for escalation Support wireless devices, printers, and basic networking connectivity Deliver high-quality customer service while supporting users onsite
Requirements
- 2+ years of hands-on hardware and desktop support experience (required)
- Experience setting up and supporting workstations
- Strong working knowledge of Windows 10/11
- Ability to troubleshoot common desktop, hardware, and peripheral issues
- Prior desktop/hardware support experience is a must
Nice To Haves
- Desktop troubleshooting experience in an enterprise environment
- Experience supporting Windows in a corporate or professional setting
Responsibilities
- Provide day-to-day desktop and hardware support for end users
- Set up, configure, maintain, and troubleshoot desktops, laptops, and peripherals
- Resolve Windows-related issues and accurately document incidents for escalation
- Support wireless devices, printers, and basic networking connectivity
- Deliver high-quality customer service while supporting users onsite
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
