Field Support & Controls Manager

Badger Meter•Melbourne, FL

About The Position

At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: Purpose-driven work that makes a real difference in communities around the globe. Career growth and development opportunities designed to help you achieve your potential. A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet. The Field Support & Controls Manager is a hands-on technical leader responsible for overseeing field operations, controls integration projects, cellular connectivity diagnostics, and utility‑site service activities. This role manages a team of field technicians, leads complex controls and system integration work, ensures quality execution of installations and inspections, and serves as the primary escalation point for advanced technical troubleshooting.

Requirements

10+ years of experience in a manufacturing setting with 5+ years in a leadership capacity.
Associate or bachelor’s degree in Electrical Engineering, Computer Science, IT, or related field experience is preferred.
Ability to develop and lead large teams
Strong cross functional communication skills
Ability to create and maintain resource planning and work execution plans and or schedules
Advanced knowledge of PLCs, control systems, electrical integration.
Strong proficiency with work order systems and Microsoft Office.
Ability to work safely in demanding outdoor environments.
Strong mentoring and communication skills.

Responsibilities

Lead, mentor, and develop field technicians performing installations, system troubleshooting, inspections, and utility‑site work at a customer’s site.
Conduct field audits, quality checks, and job‑site coaching.
Manage resource planning, scheduling, and coordination.
Oversee design, review, and approval of electrical drawings and wiring diagrams.
Support and ensure control panels are tested and commissioned.
Oversee warranty work, site surveys, inspections, firmware updates, and field troubleshooting.
Manage installation of sensors, hardware, electrical equipment.
Lead field verification of cellular coverage.
Ensure accurate documentation in work order systems.
Act as primary contact for utility customers.
Provide updates and project reports.
Ensure professional conduct and appearance.
Manage project timelines and field resource allocation.
Improve workflow, safety compliance, and documentation.
Partner with engineering and product development.
Enforce safety rules, PPE, and safe vehicle/equipment operation.
Ensure safe work in inclement weather.
Conduct incident reviews and safety training.

Benefits

Competitive Pay
Annual Bonus
Eligible for Annual Pay Increases
Comprehensive Health, Vision, and Dental Coverage
15 days Paid Time Off + 11 Paid Holidays
Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!
Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more
Educational Assistance – Tuition Reimbursement up to $5,250
Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage
Health Savings Account (HSA) & Flexible Spending Account (FSA) options