Finance Concierge Specialist

Novuskin Med Spa•Las Vegas, NV

About The Position

As a Finance Concierge Specialist, you will be responsible for processing all transactions accurately and efficiently in accordance with established policies and procedures. You will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. This position is customer facing you will work with other staff members in initiating the signing of membership agreements. You will be responsible for the accuracy of members agreements and payment information.

Requirements

Highly efficient in dealing with banks and credit companies
Time management skills
Detail-oriented individual
Trustworthy and confidentiality
Computer literate (proficient in Microsoft Office, specifically excel)
Professional appearance
Solid communication skills, both written and verbal
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, prioritize and work under pressure
Passionate, quick thinker, attentive to detail and an effective problem solver
Flexible work hours (evenings & weekends)
Proven experience with collections

Nice To Haves

Spanish Speaking - preferred

Responsibilities

Handle credit transactions
Deal with banks and credit companies
Perform credit checks – speak to banks and credit companies
Handle sensitive data
Data Entry of customer information
Manage customer details including all transactions
Manage money, payment plans and finances
Able to confidently collate reports and invoices
Issue receipts and refunds
Daily, weekly and monthly reports of all transactions
Maintain tidy and professional workspace
Pleasantly deal with customers to ensure satisfaction – handle questions and complaints
Explain in detail all terms and conditions
Collection of monies on accounts that are delinquent or late with payment
Responsible for following up with clients concerning signature and information needed on their account
Responsible for ensuring the credit application are entered correctly and signed by the clients
Responsible for ensuring timely payment on account by clients
Data entry into the system updating payment information and personal information of the client
Ensure that deposits are made on a timely basis
Ensure that the cash drawer and petty cash box is counted daily
Close out Cash Register nightly
In addition this position will work closely with Accounting and Collections to ensure that all payments are made on time and documentation is completed.