Financial Coordinator at Premier Orthodontics
About The Position
Premier Orthodontics is seeking a skilled and passionate Financial Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve. Website: Premier Orthodontics Why Join Us? Be part of a team that creates confident, life-changing smiles every day Work in a positive, supportive, and team-oriented environment
Requirements
- Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred)
- Strong knowledge of dental insurance policies, ADA codes, and claims submission processes
- Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
- Excellent communication skills with the ability to explain financial concepts clearly and empathetically
- Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously
- Capable of working independently and as part of a collaborative team in a fast-paced environment
- Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards
- Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined
Responsibilities
- Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions
- Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims
- Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances
- Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities
- Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software
- Assist with scheduling financial consultations and preparing treatment cost breakdowns for upcoming appointments
- Communicate and collaborate with the clinical and front office teams to support smooth patient experiences and financial coordination
- Support front desk operations when needed, including answering phones, assisting with check-in/check-out, and appointment reminders
- Help identify and implement improvements to financial workflows, billing systems, and patient communication
- Participate in staff meetings, training sessions, and continuing education to stay informed of billing regulations and insurance trends
- Performs other job-related duties as assigned, including contributing to evolving team and business needs in support of organizational goals
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid holidays
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
