Fintech Operations Success Co-Op (Northeastern Students Only) Fall 2026

Daylit (Formerly Lendica) • Boston, MA

5d

About The Position

Daylit (formerly Lendica Corp) is an AI finance platform transforming supply chains across the tens of millions of private businesses in the US. Its suite of AI-powered financing tools seamlessly embed into SMB workflows, injecting capital on demand. Daylit’s products enable clients to access optimized financial strategy, automate collection and payment workflows, and receive real-time supply chain insights, revolutionizing finance departments and creating a new category of financial services. Daylit recently raised $110M in funding, fueling our vision to scale faster and drive deeper innovation in financial technology.

Responsibilities

• Manage the financing of multimillion-dollar factoring transactions over a six-month period
• Develop essential knowledge of Daylit's financial products within the working capital solutions domain
• Work directly with the COO on operational initiatives, gaining hands-on experience in scaling workflows and improving the customer journey through innovative fintech solutions
• Serve as the primary point of contact for customer inquiries, issues, and escalations, ensuring responsive and effective resolutions.
• Perform operational activities to foster strong customer relationships through regular, proactive engagement to understand their needs and ensure optimal use of Daylit's solutions.
• Work closely with Sales and Tech teams to streamline customer experiences and advocate for customer-driven product enhancements.
• Leverage Microsoft Excel to analyze customer usage data, deriving insights to inform upselling opportunities and product improvements.
• Track and analyze key KPIs to generate actionable insights

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed