HCVR Food & Beverage Host, Gordon Ramsay (Full Time; Varied Shift)

Harrah's Valley River Casino & Hotel • Murphy, NC

7h • Onsite

About The Position

As a Food and Beverage Host, you play a crucial role in providing excellent service to our restaurant guests.

Requirements

• A high school diploma or GED is required
• Six months of prior food service experience is preferred
• RASP certification is required
• ServSafe certification is required
• Can be completed within 30 days of the hire date
• Can be completed within 90 days of the hire date
• Must demonstrate the following essential knowledge and skills:
• Legible handwriting
• Willing to learn and be adaptable
• Ability to add, subtract, multiply, or divide quickly and accurately
• Excellent guest service and communication skills are required
• Attention to detail/Observant
• Documented teamwork behaviors and attitudes
• Neat, professional appearance with excellent personal hygiene
• Must be able to be on feet for an 8-hour shift
• Must be able to attend to multiple priorities simultaneously
• Must be able to stoop, bend, reach, kneel, twist, and grasp items
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak, and understand English
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke
• Must be able to work a flexible schedule, including weekends, evenings, and holidays

Responsibilities

• Greet guests; seat them in the restaurant according to the rotation schedule
• Provide guests with menus and inform them of specials
• Keep the work area neat and clean
• Handle/solve guests’ concerns and delight them with outstanding service
• Build relationships with guests
• Abide by appearance standards
• Exhibit sound decision-making with an emphasis on motivating the team and maintaining high morale
• Be a participative member of the team by volunteering and being involved with projects, committees, and task forces, by providing input and suggestions
• Take drink orders, communicate with Bartenders, assist in the preparation of drinks, and present drinks to guests
• Assist Service Assistants &/or Servers with clearing, cleaning & resetting tables as needed
• Handle money according to procedure
• Monitor guest consumption of alcohol and intervene as needed according to guidelines
• Follow the guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
• Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED