Food & Beverage Supervisor

Donohoe Hospitality Services

3d • $21 - $23

About The Position

To manage and supervise all aspects of the hotel's food and beverage operations, including complimentary services and banquets, to ensure success in the areas of finances, cost control, guest satisfaction, and employee satisfaction.

Requirements

• Previous food & beverage experience required
• Previous supervisory experience required
• Clear verbal and written communication skills
• Certified food handler
• Must be able to work in a fast-paced and high-volume environment
• Ability to motivate and train employees in guest services.

Nice To Haves

• A certificate in Food Sanitation is preferred.

Responsibilities

• Supervise and manage the daily operations of the food and beverage department.
• Ensure that the level of quality and presentation meets standards daily.
• Personally respond to all guests' comments and complaints to ensure they are being handled promptly.
• Train staff on job competencies and ensure they are aware of hotel policies and procedures, including service standards for the hotel and guest brand standards regarding service and cleanliness.
• Monitor the department to ensure all brand requirements are met daily in both the kitchen area and the front of house.
• Review standards to ensure the department is operating within brand and hotel requirements.
• Address staff inquiries and issues promptly and professionally.
• Responsible for training, supervising, and monitoring food sanitation and safety procedures in the kitchen and dining area.
• Responsible for working with the sales department and housekeeping department to ensure banquets are handled according to BEO requirements and to the guests' satisfaction.
• Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards and guests' expectations.
• Responsible for training, management, development, and evaluation of all food and beverage employees.
• Ensure compliance with all hotel and brand policies and procedures, as well as local, state, and federal laws and regulations.

Benefits

• health, dental, and vision insurance
• leaves of absence
• retirement plans
• paid time off
• hotel room discounts
• daily pay access

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed