Founding CTO (Web2)

Hyphen Connect Limited

18h

About The Position

We are supporting a venture-backed, early-stage technology company building a white-label consumer engagement and rewards platform for global brands. The platform enables large-scale fan and customer experiences (e.g. predictions, quests, digital rewards, ticketing and commerce) while incorporating tokenised settlement and rewards infrastructure. This role represents a true greenfield build. The Founding CTO will define the overall system architecture, technical standards, and engineering culture from day one, while delivering a production-grade platform designed to scale to millions of users. As Founding CTO, you will take end-to-end ownership of the technology organisation, from initial architecture and hands-on development through to team build-out and long-term technical strategy. You will work closely with founders and commercial stakeholders, translating product vision into scalable systems and ensuring the platform can support multiple partners, brands, and regions.

Requirements

8+ years of experience building consumer-facing technology products
Proven experience delivering at least one 0-to-1 platform
Track record of shipping and operating products at scale (100K+ users)
Strong backend engineering background (distributed systems, real-time data, API design)
Experience designing production-grade systems with high reliability requirements
Comfortable working across frontend, backend, and infrastructure layers
Strong written and verbal communication skills (architecture docs, technical strategy, roadmap planning)

Nice To Haves

Experience with loyalty, gaming, or marketplace-style mechanics (e.g. rewards, auctions, prediction-style systems)
Familiarity with blockchain or tokenised systems (smart contracts, wallets, settlement flows)
Background in security-sensitive or compliance-aware systems
Experience building white-label or multi-tenant platforms

Responsibilities

Define and build the core platform architecture supporting engagement mechanics, rewards, commerce, and analytics
Establish system design principles covering scalability, security, and performance
Make key build-vs-buy decisions and select vendors, tooling, and infrastructure partners
Architect and implement backend services supporting real-time event ingestion, points/wallet systems, identity, and compliance controls
Design robust data pipelines, storage, and API layers
Own production readiness, including monitoring, alerting, SLOs, and incident response processes
Oversee development of mobile (iOS/Android) and web applications delivered under partner branding
Ensure high-quality user experience across consumer touchpoints
Lead design and integration of tokenised reward systems, including smart contracts and distribution logic
Manage wallet integrations and fiat on/off-ramps in collaboration with external providers
Build and maintain APIs connecting to external data feeds, ticketing systems, commerce platforms, and sponsor tools
Hire, mentor, and scale a high-performing engineering team
Establish engineering standards, documentation practices, and development workflows
Act as a hands-on technical leader while progressively transitioning to strategic oversight