Franchise Compliance Specialist

Neighborly®•Waco, TX

10d•Hybrid

About The Position

Franchise Compliance Specialist Are you looking for a place where you can bring your potential? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As a Franchise Compliance Specialist on the compliance team, a typical day for you will include: Securing outstanding reports and documents from franchisees through proactive communication and outreach. Analyzing accounts receivable reports to identify and investigate inconsistencies in invoicing and account management. Investigating potential compliance violations and gathering relevant evidence. Developing and implementing corrective action plans in collaboration with franchisees and internal teams. Providing ongoing support and guidance to franchisees on compliance matters. Use databases and software daily to enter accurate information into systems like Microsoft Suite, FranConnect, and Great Plains. Conduct follow-up communications with the appropriate contacts to ensure compliance. Bring your skills and be inspired to achieve success. (Required qualifications) Experience: 1 years + working in compliance, business office management, contract administration, collections, and/or accounting. Skills: Adaptable Customer-focused Clear communication Attention to Detail Analytical Thinking Dependability Integrity Persistence Technology System savvy Education: High School Diploma or equivalent Schedule / in-office requirements: Hybrid (3 days in office, two days remote) (Waco, TX office) Bring your goals and be enabled to reach them. Competitive Pay: Commensurate with experience Schedule: Full-time Monday – Friday 8 AM to 5 PM Benefits: Check out our benefits offerings https://myneighborlybenefits.com/ Financial Benefits: Equity and annual bonus opportunities Perks: Paid time off, Paid holidays, Recess breaks, wellness programs Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. Not the right opportunity for you? Share this job with a friend and follow us on LinkedIn for future opportunity updates. Brand: Neighborly - USA Shared Services Neighborly is a local network of home service brands that will connect you to very specific vetted local experts. Our family of service professionals work with rigorous quality standards to repair, maintain, and enhance your home. Neighborly has been in operation since 1981. Since that time—when we started with just one brand—we’ve grown to a community of over 30 consumer brands focused on repairing, maintaining and enhancing customers’ homes and properties. Over 30 years later, 4,500 franchise owners in nine countries all over the globe now represent our service-based franchise company. Neighborly’s Family of Home Service Brands: Neighborly Aire Serv Dryer Vent Wizard Five Star Painting Glass Doctor HouseMaster Molly Maid Mosquito Joe Mr. Appliance Mr. Electric Mr. Handyman Mr. Rooter Plumbing Portland Glass Precision Door Service Rainbow Restoration Real Property Management ShelfGenie The Grounds Guys Window Genie ProTect Painters

Requirements

Experience: 1 years + working in compliance, business office management, contract administration, collections, and/or accounting.
Skills: Adaptable Customer-focused Clear communication Attention to Detail Analytical Thinking Dependability Integrity Persistence Technology System savvy
Education: High School Diploma or equivalent

Responsibilities

Securing outstanding reports and documents from franchisees through proactive communication and outreach.
Analyzing accounts receivable reports to identify and investigate inconsistencies in invoicing and account management.
Investigating potential compliance violations and gathering relevant evidence.
Developing and implementing corrective action plans in collaboration with franchisees and internal teams.
Providing ongoing support and guidance to franchisees on compliance matters.
Use databases and software daily to enter accurate information into systems like Microsoft Suite, FranConnect, and Great Plains.
Conduct follow-up communications with the appropriate contacts to ensure compliance.