Franchise Legal Assistant

BELFOR Franchise Group•Ann Arbor, MI

6h•Onsite

About The Position

BELFOR Franchise Group is seeking a legal administrator within the franchise administration department to assist with franchise agreements and all legal administration. This position is an in office role in the Ann Arbor location.

Requirements

A high school diploma with some college coursework.
Two to four years of related experience working with contracts
Hard working and organized
Attention to detail is a must
Must be able to multi- task
Excellent customer service skills
Ability to listen to and understand a customer's request and provide solutions
problem-solving skills and professionalism a must
Capable of adhering to franchise regulations, yet be workable with other departments in order to implement new ideas and methods, helping all to comply as required
Proficient and experienced with MS Word, Excel, and Outlook
High level of organizational skills are necessary
Must be detail oriented and possess a positive attitude, with the ability to handle multiple assignments promptly and effectively
Must be able to complete work within a stated deadline
Demonstrated ability to perform job function with minimal errors, work efficiently, work calmly in a fast-paced team environment while effectively managing multiple projects
Ability to use critical thinking skills to solve complex issues
Superior telephone etiquette and customer service skills are required, with the ability to react quickly and decisively to resolve customer issues

Nice To Haves

A college degree is preferred
Experience working in a legal field preferred
Previous experience serving as a liaison and coordinating projects preferable

Responsibilities

Create and issue new franchise contracts
Monitor franchise sales processes and compliance
Manage resale program and all transactions related to the ownership transfer
Manage the renewal of existing franchised locations
Draft amendments to existing agreements
Manage franchisee relations issues
Manage review of third party contracts
Enforce no competes
Manage Identity Protection/Infringement
Monitor franchisee bankruptcy actions
Maintain Franchise Agreement inventory
Collect annual update information for Franchise Disclosure Document and maintain Franchise Disclosure Document inventory
Maintain integrity of CRM database
Special projects or additional duties as assigned